Jason P from Port Moody

Hired to fix clogged drain tile. I scheduled a date and had to change it. When I called in, they had no record of my appointment. Then the day before my cancelled date, they called to say they didn't have a technician available. Good because I wasn't expecting them. As for the work, they augured both sides and used camera and confirmed it was collapsed. I asked for a quote and the technician said he forgot his quote book but someone would contact me. He billed me for 2 hours for what took one hour. While writing the invoice the technician had a smoke hanging from his mouth which was going in my face through the doorway of his truck. Next, I wait for my quote. 10 days pass. I call to enquire and they had no request received for my quote. I'm completely disappointed with the lack of communication and professional standards they operate by. SAVE YOUR TIME AND MONEY!

My wife and I were looking to buy our first home. Our inspector Ranndy Douville was on time and professional at all times. He was a wealth of information as we walked the home together. Not only did he point out major issues, he also advised me on construction practices based on the year of the home. The first home was a lemon but our 2nd house we had inspected was better than average. Following the walk through and verbal description of his findings he promptly sent us a detailed report by email for our permanent record. We now have a home we feel confident owning and with his recommendations have a plan for the improvement projects. I would not hesitate to recommend Douville Company for any type of building inspection. Happy house hunting!