Reviews

10/10

I did some research on Karndean Flooring and found this store Generation Flooring by Concord. I've been to their showroom and met with the owner, the rest of the team. They are not only friendly but they really know the products they are selling. Some stores I've been to just told me the basic product description. During the install process, the installer Wayne and his wife showed up a bit late but not very far off. Glenn would follow up with a call to tell me they are a little behind. I understood because the location I lived at. Second time they showed up on time. Wayne's couple BY FAR the best, detail oriented and pleasant to work with. There are a couple of hick ups during the process but nothing really change my overall experience with this company as a whole. I will definitely recommend this company to my friends and family when they need the floor done.

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10/10

I called Glen Echo back in June for some landscape work in my backyard. I picked them to work on my backyard because they return my calls and able to work with my budget and timeline. The crew did a nice job just shy of July 1. It was a rainy day. As most of you know, we had quit a bit of rain in the summer. However there is an area where the water doesn't seem to go anywhere. If it rains hard, the water will come right into my lawn. I expressed my concern to Glen Echo that this is a problem and this needs to be looked at. They sent another team to correct the problem. The guys came even made it more beautiful than before. At the end, they suprised us with a gift to show how much they care about the business. Once again, Glen Echo has pulled this one up. My backyard looks fabulous and I know I would call Glen Echo for future landscape work because they care.

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