Had lo replace my livingroom windows since the middle one broke. Called a few places. Got the best gut feel from Rod at Clera. He showed up as scheduled, was informed,helpful and pleasant to deal with, helping me with pros and cons of styles. I ended up going with casement (moving from double hung) with all 3 opening up for max air flow. I wanted to take the opportunity to change the exterior from tired white to brown but was concerned about matching. He suggested changing the upstairs exterior to match at not a big extra cost. We made the deal and he sent his installer to do the final measure and had him temporarily secure the one with the broken frame in place. Although I was dismayed at the 3 month delivery date, it was the same as others I had been quoted and is apparently standard within the industry. At any rate, the windows arrived as scheduled and the installer did an excellent job. He was pleasant, very competent and obviously knew his business. I am delighted with the way the windows look, inside and out and with their function. They are quite solid and operate smoothly. The lifetime warranty gives me peace of mind.
- Company Response
Thank you so much for your kind words and for the 10-stars!. Service, Price and Value is definitely what we try to provide every Clera customer. Glad to hear that Rod and the rest of the team were a pleasure to to deal with. We are honoured that you shopped around and you chose us as your supplier of choice.
Thank you again for your business and your trust in our company!
We wish you the very best!