Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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89%

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Reviews by rating (past 12 months)
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Best of the Best '22 
Best of Award '22 winner 15 timesBest of the Best '22 Best of Award '22winner 15 times

Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3229 reviews)

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cindymohareb in Toronto
cindymohareb in Toronto
1 review Milton, ON
8/10

Window and door replacement

I have been using this company for window and exterior door upgrades since it was under a different name many years ago. I love the products and how they do what they say they will do. Highly recommend this company.

Approximate cost of services:
$12,000.00
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Company Response

Dear Cindy,
You have been a valued customer of ours since 2006, 16 years of loyalty to quality products and services. We thank you for your continued business and loyalty to our company. It has been an immense pleasure serving you all through these years.
Thank you again for allowing us back into your home and for highly recommending us!

The Clera team wish you the very best!!

Private User
Private User
Private User reviews Toronto, ON
10/10

Full window, front door and sliding door replacement

Mike our sales rep, Dennis and Al our installers were fantastic from start to finish. The new stuff looks great, wife is happy, and a significant upgrade over our tired original builder stock windows and doors.

Highly recommend for anyone looking to do the same.

Approximate cost of services:
$30,000.00
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Company Response

Hello Clera customer,
On behalf of the Clera team, we thank you for allowing us to earn your business. We appreciate your 10-stars and you sharing your experience with us and others. We are thrilled that your wife is pleased with the new Clera upgrades. Your recommendation is greatly appreciated and we can't wait for the opportunity to serve you again.

Best wishes!

aysehitchins1
aysehitchins1
0 reviews Vaughan, ON
10/10

Window replacement

We are very happy with everything. Very professional and quality service. We would highly recommend to anyone who is looking for a window replacement project.

Approximate cost of services:
$35,000.00
0 of 1 people found this review helpful.
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Company Response

Ayse, your spectacular review has left us quite speechless!

We cannot thank you enough for taking the time to brilliantly put into words the entire process. We dearly appreciate your recommendation and your amazing 10-stars. We hope to have the pleasure to work with you again in the future.

Best wishes!

Private User
Private User
Private User reviews , ON
10/10

Living room windows replacements

Decided to replace outdated windows with new ones. We are very happy with the finished product and found yhe installers very professional and great at their craft. Highly recommend.

Approximate cost of services:
$7,000.00
0 of 1 people found this review helpful.
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Company Response

Dear Clera Customer,

Your 10-star review means the world to us! We couldn't ask for more admirable feedback, and thank you for taking the time to share it! Our installation team will be happy to hear that you enjoyed their workmanship and professionalism. We thank you so much for your recommendation and for choosing Clera Windows and Doors for your window replacement project.

Enjoy your new living room windows!

Private User
Private User
Private User reviews Toronto, ON
10/10

New Clera Windows

We purchased casement windows from Clera - few months ago. Roddy, the salesman was very knowledgeable, helped us in making a decision regarding a couple of windows.

Roman the installer and his team were superb! They were very professional, meticulous, clean (even to vacuuming every day) and were only pleased when a perfect job was completed.

Our neighbours are so impressed two of them have ordered windows through Clera!

Approximate cost of services:
$36,000.00
0 of 1 people found this review helpful.
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Company Response

Dear Clera Customer,

We really appreciate this FANTASTIC 10-star review that you left for us! Our team will be thrilled with the super kind words about their work. We're also very happy to hear you feel the entire process was very professional and that you are very pleased with the results. We dearly appreciate your recommendation and thank you so much. We are very sure your neighbours will be as happy as you with our products and excellent services.

Enjoy your new SUPERB Clera look!

Der1234 in Vaughan
Der1234 in Vaughan
2 reviews Vaughan, ON
10/10

Reno

Gary and his wife are great ...good product / price and service. Does what they say they're gonna do.

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
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Company Response

Hello Der1234,

The Clera team would like to thank you for this amazing 10-star review and the opportunity to serve you. We are very happy to read that you are pleased with the our product, price and service provided.

We are always available to assist you again.
Enjoy your new windows!

Private User
Private User
Private User reviews Ottawa, ON
10/10

window replacement

The customer service was prompt, friendly and excellent, and the installers, knowledgable and tidy. This company will give quality care to its clients. All my questions were answered, and Clera's products and options were clearly laid out and communicated. I'd definitely recommend this company to others!

Approximate cost of services:
$4,000.00
0 of 1 people found this review helpful.
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Company Response

Hello Clera Valued Customer,
What an amazing 10-star review! We can't thank you enough for your support and for your very strong recommendation. Your confidence in us is greatly appreciated.

We thank you again for your business and the vote of confidence and please remember that we are always available to assist you again!

Private User
Private User
0 reviews Toronto, ON
8/10

Windows

The window installation was excellent and it is a quality product. There were some delays with communication after the install when we needed to obtain the window labels needed for our Canada Greener Homes Grant, which caused frustration. However the company ultimately provided the labels and we're very happy with the project overall. The windows look fantastic, would recommend this company to others replacing aging windows.

Approximate cost of services:
$10,000.00
0 of 1 people found this review helpful.
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Company Response

Hi Private User,

Thank you for your feedback. We are pleased to hear that your window installation was excellent and also the quality of the our products. We are very disappointed and so sorry to read about your issue with the energy label stickers and we would like to extend an apology for the inconvenience you've experienced waiting for the labels. After speaking with your sales rep he informed us that he has already contacted you and has made arrangements to provide you with the energy stickers.

Once again, we apologize for the inconvenience and thank you for your business!

ellen.mortfield
ellen.mortfield
1 review Sydenham, ON
10/10

Nice windows

We had several windows replace by Clera, including two large fixed picture windows, three basement units and two upstairs. Ordered in the fall of 2021 with a delivery date of spring 2022. I called in April, and they confirmed windows would be ready for installation in May. Installation was completed in about 2 days. All the windows look great inside and out. The outside looks a bit odd for the bedroom unit, but the window they removed was actually not even a window but the top half of a screen door, so I assume the opening required a bit of customizing to finish properly. Overall, the service was very good, and I will be recommending them to others.

Approximate cost of services:
$8,000.00
0 of 1 people found this review helpful.
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Company Response

Dear Ellen,
Thank you so much for taking the time to provide us with this amazing review and for expressing your satisfaction with your window project. Everyone at Clera Windows and Doors loves to know that our customers enjoy our products and services. We're glad that you're happy with the service the installation team provided you with. We are always trying to make our customers experience memorable and we are happy that we achieved it with you!.

Thank you again for your business and your recommendation!

We're looking forward to making your experience even better in the future!

Private User
Private User
Private User reviews Hamilton, ON
1/10

window

So far, So good. The window does not leak, so I really like the window, especially the type of window I chose, as it opens from both sides.

Approximate cost of services:
$2,087.00
1 of 1 people found this review helpful.
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Company Response

Dear reviewer,

Thank you for your feedback. However, we are very disappointed to see a 1-star review especially when your issue has been resolved to your satisfaction. You also stated that you are really happy with your window and the style that you chose. We would love to discuss your issue further but our head office and our Hamilton branch are unable to contact you as you have not provided your name in your review. Also, our Hamilton rep informed us that he has no idea who you are. I would like to speak with you, please reach out to me Rita at 905-738-1870 x240 or email rita@clerawindows.com

Looking forward to speaking with you,

Thank you,

Rita.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.