Reviews

10/10

I called Mark and he came by a few days later to inspect the project. He suggested one solution but we later wanted to change it to a slightly different one--one that ended up hiding much of the downspout from public view. He provided us with an expert analysis and came by a few days later to do the job. It was fast, efficient, and clean. Although not the cheapest quote provided, he was certainly the most prompt and the work Ontario Downspout Service provided is exceptional. We are extremely happy with the results. I would recommend Mark and his team to anyone looking for work done on their downspouts.

Approximate cost of services:
$1,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We really appreciate the feedback Rich. I'm so glad we were able to help. It's always our pleasure to help our customers. Customer satisfaction is our priority. Looking forward to working with you in the future. As always, remember to recommend us to family and friends.

10/10

I highly recommend Mister Plumber for any plumbing job. They are courteous, responsible, honest and efficient. Igor is a no-fuss kind of guy who has excellent knowledge and experience in repairing external plumbing issues. I had initially asked him to visit my house to confirm if I had a BWV installed by the previous owners. Not only did he confirm that a BWV was not installed, he went through the trouble to explain the condition of my drainage system in real-time. His conclusion was spot on (I also needed to replace a dislodged clay pipe system that was pushed by my large maple tree roots, which was done at the same time as the BWV installation for an extra cost). The first part of the job was done professionally by Igor's crew of 3-4 hardworking guys in one day (which included the replacement of the clay sewage pipe). The inspector approved the job the next day, and the hole surrounding the BWV was carefully covered by new cement. Mister Plumber is deserving of their near perfect score and I wouldn't hesitate to refer their services to my friends and family.

Approximate cost of services:
$2,400.00
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Company Response

Thank you for your review