Jim in TO

Will arrived on the stat holiday, Dec 27 and cleaned our ducts. He was friendly and helped us with information/advice as to how to make our system more efficient and gave us some $ saving tips. He also asked us to watch when he was cleaning out the furnace. Most people aren't going to want to be watched unless they are confident with what they are doing and that they are going to be doing right. Thanks Will for cleaning our air for me, my wife and soon to be third member.

Our basement renovation is going to be more than we can afford at once, so Mike worked with us to fit our budget and phasing in of the renovation. As a result, his crew dug up our floor, replaced and relocated drains and poured us a nice level floor. All within a shorter timeframe than anticipated. Mike was also quick to respond to any questions or inquiries we had along the way. I would have given him a 10, but can anyone be perfect? Only gripe I have would be cleanup/restoration. Nothing terrible, but what am I going to do with some old drains and used 2x4 and plywood? I already have a pile of junk building, just wasn't looking forward to having to dispose of more. We do look forward to calling Sonoma back to do some more/finish the work when our budget permits.

Cris and his crew worked over the labour day weekend right from morning to early evening to waterproof the exterior on a portion of the house and Cris was present digging along with his crew. There is only 3 feet on one side of our house where they had to manually dig, since a machine would not fit in. Difficult task and leaving the neighbouring house untouched. I can't comment on how it'll hold up as it was recently done, but I'm certain it will hold up fine. 20yr warranty on his work and everything was restored and cleared away.