Reviews

10/10

Crosslink Homes was used on my final renovation. I've been going through renovations in my house for the past 6 years, and this last stretch was delivered by Crosslink. Throughout our many years of renovation, we've dealt with all types of contractors. Whether it was large companies, small companies, general contractors, or specialists, we've dealt with it all. I will say that we are glad that it's all done, as we've had some bad experiences along the way. The scope of the work included a full bathroom, lots of patch work, new stairs, a few new doors, an attic access panel, and trim work. Crosslink went above and beyond to deliver on this project. They honoured their promise of not exceeding their quote, while I know they did more work than what was originally discussed to ensure a consistent look throughout the home (rather than small areas of beauty vs. unsightly trim in other areas for example). We had a time crunch we were working with, and they were able to exceed the time commitment with all the major components. They respected our wishes of no profanity, no loud music (we are working from home), and no smoking on site. They were also extra accommodating with the paints and stains used, given our baby. The work has transformed our house to a work of art. The trim, chandeliers, and extra large tiles add a certain je ne sais quois so to speak! I was skeptical at first when they mentioned the chandeliers, but I just say those are one of our favourite additions apart from the amazing stairs! If I had to summarize their service - it truly was exceedingly abundantly above what we expected.

Approximate cost of services:
$80,000.00
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Company Response

Hi John,

Thank you for the great review. It was a real pleasure getting to know you and seeing your home all come together so nicely. And we're very happy you liked our lighting and other recommendations. We think lighting is an important finishing touch that ties everything in nicely when done right!

God Bless,
Bob

8/10

Hi there! Clear Windows and Doors by FM Industries installed two double French out swing patio doors for me. The salesman was very prompt and curtious in all of our dealings.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Be responsive to clients in a timely manner. Close the loop. Hire professionals and not fly-by-night contractors. DO NOT take credit card information manually... This is the year 2014, bring a swipe machine. My credit card was compromised. I'm not saying it was Clera, but that was the ONLY place my credit card information was written.
Any advice to offer fellow homeowners facing a similar project?
Do not pay until you are 110% satisfied. Do not feel pressured when the job is 'done' to sign off. Speak to the manager and even escalate to corporate if you are not happy.
2 of 2 people found this review helpful.
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Company Response

Lovely review, John. Thanks for putting a bounce in our steps!