I called into Secure Tech Alarm Systems and spoke with Daniel. He was extremely helpful and also gave me all of my options for my alarm. I would definitely recommend the service and quality of Secure Tech Alarm Systems to my family & friends.
Your staff was great, friendly, fast, efficient and quiet. All in all a good experience and will call you again for my next cleaning. Already recommended your company in my friends and family circle.
Thank you!
Amana Furnace / Excellent Customer Service
I was shopping around for Amana High Efficiency furnace and found this company from Google search, visited their website to find out more about the company, while browsing their website an online chat popped up on which the manager “Sam” was online to assist. I was not only quoted online for the product I was looking for but also all my questions were patiently answered. Sam was detailed about the product/installation/warranty and their price. As that was my initial start for the quotes I got some very knowledgeable information from him on how to select the product and the right contractor to install the heater for me. The information which was shared by him helped me to decide who to give my business. I didn’t felt any sales pressure and was constantly getting useful information from him which is why I took his desk number. Later on, I called two other companies who quoted very competitive price but considering the time and the information which was shared by Cosmopolitan Manager Sam online I decided to call him and give my business. On the day of installation two of their nicely dressed technicians Fred and Kyle came to install our furnace and after introducing themselves in a lovely way they covered the floor with red carpet and went to install the furnace in the basement. The installation took four hours; I was later on showed how to operate the furnace properly and how to avoid unnecessary breakdowns. Cosmopolitan office took care of all my warranty and rebates paper work and also sent me a product manual in mailer. My overall experience with this company from start to finish was excellent. I’ll be calling them to have my air conditioner maintain in spring and will recommend this company and specially Sam in specific to everyone who is looking for professionals to take care of their Heating and Cooling needs.
