Reviews

10/10

ActFast Waterproofing comes highly recommended from the reviews on HomeStars, and for a good reason. Living in a older home in Toronto, we were concerned about the foundation and preventing water from damaging the foundation. After consulting with ActFast Waterproofing on the approaches we could take, we had Colm and his team excavate and regrade the front yard to effect proper drainage from the house. Colm showed up on time, was very courteous. and began his assessment right away. He provided a straight forward review of the scope of work that was required to ensure that water would drain properly. There was no pressure or up sell and he stuck to the work that was needed. Colm walked me through his approach and what was necessary (as to why). His work was professional and done on time, exceeding all of my expectations. At the end of the job, we were to sod the front lawn ourselves to finish the look. He insisted in helping us lay the sod to ensure that the work was completed and the grading was to our satisfaction. Very happy with the work and I feel very confident in having chosen Colm and ActFast Waterproofing. I will definitely call again should I need more work done in the future. Thanks Colm!

Approximate cost of services:
$700.00
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Company Response

Thank you Brian for the great review!We are delighted you had a great experience with The Act Fast Team and are satisfied with the work done!Colm

10/10

Newport came highly recommended from a friend and the teviews on HomeStars. Dom showed up on time, was very courteous. and began his assesment right away. He provided a straight forward review of the scope of work that was required to repair the damaged brick on both of the support columns. There was no pressure or up sell and he stuck to the work that was needed. Dom walked me through his approach and what was necessary (as to why). His work was professional and done on time, exceeding my expectations. Very happy with the work and I feel very confident in having chosen Newport. I will definitely call again if I need more work done in the future.

Approximate cost of services:
$500.00
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Company Response

Thanks you Brian
As it turned out the bricks were not as bad as they looked and were glad we could help
Thanks Dom

9/10

Never had a need for a roof repair to be done. May need to lower my expectations overall. Fascia needed a quick repair after a wind storm. All other companies were booked and could not repair the fascia for at least a month. (it was hanging on by a few nails flapping in the wind - not safe) After consulting with several contractors, the min. cost is $400 ++ across the board. Unreal. I selected Mr. Roof Repair given the reviews and the assurance that the services offered would be done professionally and on time. Indicated a week from when I booked. They were the only ones who could come in a reasonable time line. Their $400 covers an hour of service and assessment of your homes' roof structure. I requested the fascia to be repaired/replaced if needed and a vent to be removed and covered up with shingles. Also, to remove two satellite dishes from the roof. Fixed the fascia- did not need to replace and appears to have been hammered back on. Satellites were removed. The vent was sealed by removing the cap and applying a plate cover of some sort coupled with an excessive amount of caulking to the opening. Ensures no water getting in. They did do more caulking on the roof - why waste a tube? Helped coincide with their assessment of my roof. The assessment provides general guidelines, some sort of rating system out of 20 over several categories- very little context on how the number is actually derived and an assortment of photos of both the work done and where they may be a need for a repair where the roof system may be compromised. Nice touch in providing photos mind you!! Provided me with a quote for the work they believed needed to be done - with an offer to apply $200 of what I spent already to the work. Billed after emailing me that the work was done. I have to assume for $400, they are offering more than other companies.

Approximate cost of services:
$440.00
0 of 1 people found this review helpful.
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Company Response

Hi Brian,
Thank you for taking the time to express your comments. There is a common misconception about our industry altogether since it isn’t regulated by the province. Hence, why we have set high standards within our company to ensure customer satisfaction with the quality of service received. We do pride ourselves in making use of best business practice which entails to be completely transparent each step of the way.
Thank you once again for choosing Mr. Roof Repair.