Reviews

10/10

Alpha Tech repairman Aerial came out on and determined the part in trouble. Ordered a new one (was had to get due age of dryer) came out the same day he received it. Fixed the trouble. Very professional and explained what was in trouble. Highly recommend him.

Approximate cost of services:
$269.00
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Company Response

thank you for your business looking forward to serving you in the future

6/10

repairman come out holiday Monday to look at Maytag dryer trouble. Said would return Tuesday 6pm-8pm. No show no call. Said he would return Wednesday between 5pm-7pm. No show No call. Arrived 7:20 pm that evening and fixed the dryer issue. Said the office would send a bill via e-mail.Had to call office for an bill to be sent to me more than a week after the trouble was fixed. A bill was sent promptly. Ken B.

Approximate cost of services:
$400.00
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Company Response

As you mentioned we came out on a holiday and diagnosed your dryer. We needed a blower wheel and ordered it with the supplier. We advised we would come by the next day if the part arrived, the part did not arrive until Wednesday morning and we came back out on Wednesday evening we were late by. 15 mins to the appointment scheduled on Wednesday. We feel a 5/10 is a little harsh as we tried to do everything we can. Please call us 4169003677 so we can rectify this for you. Thanks

10/10

Lucky for us, the neighbours noticed the pitter patter of feet on their roof and called Sande. He quickly determined that the problem was with our house and very nicely left us his card. We called, he came the same day blocked off the access with a one way screen, and then came back to seal it up completely later on. He also installed some metal cages to prevent access to our roof vents and installed a large metal piece to prevent the squirrels getting back in. Great service and very trustworthy. He was very open and honest about his services.

Approximate cost of services:
$850.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

As from all the services that are provided at Sande Wildlife Control, once the assessment of your house/property is performed we can quickly and effectively remove any nuisance wildlife. Even though you had a huge hole in your brickwork we were able to remove the squirrels and secure the area securely. If you have any further concerns you know where to find us anytime you need us. Thank you very much for choosing us to resolve your wildlife issue. Sande