They quoted $200 on the phone, and then wanted $350 when they got here. I understand that the quotes are rough estimates, but 75% increase in price is a bit much, especially when they received a very detailed information on the scope of work over the phone. I really do not appreciate that kind of bait-and-switch behaviour.
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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- Company Response
V I am sorry that you felt mislead. That is certainly never our intention. Pricing is never easy, especially over the phone. That is why we offer free on site estimates with no obligations. I reviewed your invoice and you were given an on site discount. I would be more than happy to discuss your pick up with you.
Thanks
Rick
President.