Reviews

10/10

Had issues with my 12 year old AC and called Reliance, they came in 4 hours time and diagnosed that the refrigerant leak happened with the unit and recommended a replacement, Reyna the sales person came in an hour and patiently explained the different options to our family on both technical and commercial aspects and helped us choose an appropriate new AC and payment options. The very next day we had the Install people appear at 8 AM and by 11 AM they were gone and the new AC working very well to my satisfaction. All along this short 12 hour process from Diagnosis to Install, the people at Reliance were absolutely the best that I have ever encountered and I have seen so many of the top notch sales and service guys who take care of home appliances. I would recommend Reliance Home comfort without any hesitation to my friends and neighbours!!

Approximate cost of services:
$78.00
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Company Response

Thank you for the wonderful review Ganesh and Ganga and thank you for choosing Reliance Home Comfort. - Gemma

0/10

I discontinued my services with Dr.Green by summer 2015. I had someone come over from Dr.Green in the spring of 2016 to apply lawn care. I called Dr.Green and told them that I had already discontinued my service the previous year. But I keep getting Invoices every month with penalty charges, it does not matter with how many people at Dr.Green I speak with but the Invoices and weekly calls keep coming asking for payment... Totally frustrated with this Harassment..

Approximate cost of services:
$0.00
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Company Response

Hello Ganesh and Ganga. I'm really sorry that your cancellation request didn't go through. I have looked into your account and I don't see such request. I would love an opportunity to discuss your experience that lead to you wanting to cancel in the first place. Please let me know a good time that works for you. 587-284-4007 or Lee@doctorgreen.com. I do live in Alberta but ran our Mississauga for 10 years before moving out west.

Thanks for your time.

Lee

10/10

Extremely happy with the Furnace and the Humidifier installed this week. I did not have a particularly good experience with In line furnace humidifier in the past but this one from Reliance does actually keep the home humidified as per my needs. Furnace works well, Install was quick and pleasant. Dave Masters from Reliance was well informed/patient and helped me choose the right products/solutions with good follow up. I chose Reliance for my new Furnace needs as I have found their customer service to be actually helpful and friendly in the past.

Approximate cost of services:
$5,300.00
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Company Response

Thanks for taking the time to share. We value this feedback and will share it with the team. Kind regards- Cait

10/10

Good presentation by Chris during winter time really helped me make a decision to replace 19 windows at my home. They were a day late but did not really matter as they made by their quality of workmanship. Very smooth installation and very satisfied.

Approximate cost of services:
$13,500.00
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Company Response

Ganesh,

Thank you! At Optima your satisfaction is our number one priority. Enjoy your German Technology UPVC windows
Chris and the Crew