Reviews

0/10

my sofa , chairs was redone with upholstery changes with their sales recommendation, the cloth they choose was found to be in poor quality its peeling often right from 1st month & every 1 month, i begged them to rectify, which is very bad in looks. TMC is not accepting that they sold us poor quality of work & now they are teaching us how to take care of peeling. please don't trust these guys, they know only to make sales but service back up ZERO OR -ZERO, they are very smart in defending their poor work, not an ethical company to work with. I know they will place their replies here with 100 reasons but at last , what it matters is Am Sufferer.

Approximate cost of services:
$12,000.00
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Company Response

Hello Rajesh. Your comments are dramatically out of sync with the vast majority of customer reviews posted to this platform. All of our fabrics are top quality. All synthetic blend fabrics do pill initially, but there are simple ways to resolve this as outlined in the care guide we left you with. We stand behind our materials & our workmanship 100%. If your newly restored furniture receives typical use in a residential setting there should be no issues with wear or "peeling"(?). If this is indeed a genuine review, please contact our office at your earliest to address. All contact information can be found on your invoice. Thank you.

10/10

We bought new condo & while sitting at India ordered all furniture for condo with a great creative mind person of Israel Adud. He placed all details & we picked what we thought is perfect. when we landed in canada & we found our home was perfectly matched to our expectations. Isreal knows what he is doing, he is quick & smart person, he knows your taste better & with no time he set everything. Its pleasure to be associated with Arrow furniture..for us Israel will be long remembered. Keep the good job going. Kudos !!!!

Approximate cost of services:
$18,000.00
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Company Response

Thanks Rajesh! Israel is one of our top designers here at Arrow and we are thrilled that we were able to meet all of your expectations. Enjoy the new furniture and welcome to Canada!! Jason M. - Sales Manager