Bill Wilkat from Bowmanville

I needed my furnace serviced as it had stopped working and the house was getting cold. There as some miscommunication at first as the service tech did not arrive at the promised time. But when I called back and they dispatched a tech. he was super efficient and polite and had the heat back on in a jiffy!

I had a problem with my hot water but was unable to adjust the temperature due to the device that regulates the mix between hot and cold water as it seemed to be seized. I called The Appliance Connection as I had hired them before to install my gas stove, and I knew they did water plumbing work as well. The owner, (Craig Holmes), called me back and came to assist me the following day since I told him it was not an urgent call. He managed to get the valve adjusted and increase the water temperature which was much too low. He did not charge me for the call saying that we'd square things up the next time he did some work for me as I'd expressed an interest in change the water valves for our outdoor hoses. This is a good old fashioned way of doing business and helping out a customer in need. There is no doubt that I would recommend this outfit to anybody who asks as good service, reasonable prices and quick and reliable service is what it's all about!

I called a number of companies and e-mailed a few, but when Craig Holmes called me back, he knew exactly what I was talking about and quoted me a price without hesitation. Like Mike from Ajax said, I was charged what he quoted and the work was done super quick. For me, it's very important that contractors are on time, know their business inside and out, are courteous and polite, and get the work done on time--with "The Appliance Connection", you get all of that--and the best price too! What more can you ask for? And the rest of his staff are great too!

Quick, knowledgeable, service to get our hot water back up running. Jamie Wynne presented himself well and obviously knows what he's doing and made me confident that we'd have nothing to worry about. He also explained the other plans Reliance offers for furnaces and a/c units which gave me a better idea of what I need to go with. So far, as a new client, I am very satisfied and hope that continues in the future. This work as covered under our tank rental and that was ideal!