Bel in Markham

We actually had our hardwood installed last Fall. We had since recommended MU to 2 other friends. Friends and family who came and visited our place complimented on the quality of the wood, which came with a 35 year warranty. We personally love the patterns. We have been using it for half a year and so far, they still look as new, without any change in color and still look shiny. The contractors helped us remove the carpet at no extra cost. They were a day or two behind (which I believe is common for all contractors) but they worked the long weekend to pick up the speed. When we told them that there were some gaps between the hardwood and the staircase, the contractors filled the gaps with glue, so they are hardly noticeable. There's only one spot in the entire house where there's squeaky noise. All hardwood was installed professionally... no uneven gaps in between them. The high quality hardwood is offered at a very good price. Victor was very fair... only collected $500 deposit at the onset and collected the cost of the materials upon delivery, and the balance only when the job was completed. Victor was knowledgeable and patient with our questions, giving us great confidence in the company. He was efficient and accurate in measuring the amount of wood we would require.

Dial One taught us to seal the joints of ducts in the basement with heat tapes, to reduce heat loss. They replaced the old duct tapes left by the previous company with heat tapes and drilled new holes in the duct to do a more thorough job. The person was very professional and answered every question that we asked. He sealed every vent outlet carefully and covered the hardwood floor to make sure he didn't leave any footprints. The machine was very powerful (i.e. with great suction)! I'm very satisfied with their service and will certainly recommend Dial One to everyone!