I bought my home 1.5 yrs ago and never had the furnace serviced so I called Richard in March for a furnace check-up. He was available in short time and arrived on time. He quickly determined the manifold was cracked and shut it down to prevent CO2 leakage. I had a new high-efficiency unit installed by late afternoon that day. Since I wasn't ready for this surprise, I called a long-time friend in the States who does this for a living and Richard was good enough to talk him through what he was installing and why which lead to my friend giving it all a big thumbs up (including $$). He was caring, communicative, and very trustworthy and I would recommend him to my own Mother!
- Approximate cost of services:
- $4,500.00
- What could this company do to improve their services?
- Nada. They even processed my rebate paperwork for me!
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