I thought that Jeffrey did an excellent job as consultant. Not only was he prompt and personable, but he knew what he was doing and gave good advice. The men who did the repairs were hardworking. As far as they were concerned, I would have liked a phone call to tell us when thy were to arrive, since that would have prevented some damage to the side of our driveway. The return call in the spring to correct winter settling was appreciated. There again, a call before they came would have made things a bit better, since the men did not bring enough soil to totally correct the winter slumping. They said that they had not been told that that would be necessary. The overall result has been very good; the basement has remained dry in spite of heavy rains and everyone was easy to work with. The one area that I could see improved was communication when the workmen were about to arrive. Then we could have avoided our two disappointments. However, I would still recommend the company for its quality of result and reliability of guarantee.
- Approximate cost of services:
- $1,500.00