Marlan in Oakville

Having used Property Stars last year, I received a call offering me a special price to have my lawn aeration done again. Lawn aeration is not an aesthetic task - you pay someone to dig holes in the ground - nothing more. So the cheaper the offer the better and this seemed cheap. The guy showed up when I wasn't home, did the work and left an invoice for $20 more than quoted. I just got off the call with Kayla from the Head Offic and all she would do is quote me the price I paid last year and tell me there is nothing they could do because that's what I paid last year. I hate the bait and switch tactic of this company and will never do business with them again.

The tech was a guy named Martin. During the process of setting up my alarm, he kicked over 2 full cans of paint down my staircase. 2 hours of cleanup later, and after assessing the damage, I said I was not paying for the privilege of him damaging my home. He threw a fit and called "his boss". After a 5 minute private conversation, they decided that it was my fault that a grown man cannot see paint cans on the floor. I had to argue to eventually get the fee waived. Will report to consumer affairs and take to small claims. Pictures below are after cleanup. For homestars reviewer, the work was completed and contract signed UPDATE : Mirella at TMC resolved the issue by fully covering the damages. She is a pleasure to deal with and was the highlight of my experience so far with the company.