Chris in Richmond Hill

Stefano did the inspection for our new home and I'm very happy with his service: 1) he was flexible to meet my short notice, 2) professional, 3) polite and patient to answer my questions, 4) attention to detail -- found a potential leaking crack in the basement which is at a very hard-to-see location, 5) report delivered on site, 6) good pricing, Thank you Stefano.

Very satisfied with customer support. My rental hot water tank broke down on the long weekend, but the customer support and technician were very responsive and resolved the issue quickly within a few hours, despite on a holiday. Highly recommend.

Please stay away from this company. I wish I could give negative rating. I think customers should consider filing a class action. A salesman knocked at the door, gave the impression that they were doing government-related upgrades, and tricked me into replacing my hot water tank. The tank leaked the 1st day installed... I had fault on my side too: I shouldn't have signed the contract on the spot without googling this company. Lesson: never trust any on-door salesman and always do your own research. Some time later the company offered a free water tank inspection. I was skeptical but thought it didn't hurt to have the technician come and check. Then I found their real interest was to selling me a water softener/purifier (saying most homes in my region have one) that would cost me $50+tax monthly for 10 years -- that's $7,500 in total for a water softener... absolutely insane. Got smarter this time and said a big NO.