Shawn N. in Toronto

Arby Cartage moved me back in 2010 and I was very impressed with the care, speed and problem solving capabilities the crew brought to the move. About a year later, I discovered some minor damage to my dining room table which was obviously caused by one of the crew having dropped a heavy item but I did not report or follow up on it. I moved again in 2015 using a different moving company that my real estate agent recommended and paid for. I was very disappointed with the new company so when it came time to move again in 2017 I called Arby. I told him about the damage to my dining room table 7 years ago to see how he would respond. He immediately offered to pick up the item, have it repaired and returned to me. The repair job was good enough to sell the dining room table for a price I was more than happy with within tight time constraints imposed on me by the buyer. Three months later, I was again impressed with the way Arby's crew handled my 2017 move. They were careful, accommodating and professional. Anil, who supervised the move was particularly thoughtful about getting large/heavy items through tight spots and corners. He would not give up where I might have. Members of the crew were also helpful to me on some tasks that I had which were not part of their scope including providing tips and tools for other items I had to move myself to another location on the same day. I highly recommend this company. You will not be disappointed.

Spots of mold were appearing on the ceiling of a basement bedroom. When I poked my finger through the affected area, a massive amount of mold was discovered. I called three companies to take a look. Accu-Star was able to assess the day I called. Using an infared detector, Nev was able to show me the extent of the issue and arranged for removal and disinfection the next day. Nev and his team were expert, professional, clean and respectful. Everything that would be and was done to remove the mold and prevent it from coming back was explained to me clearly with all details I requested, including names of chemicals to be used. Nev was also able to offer advice on how to resolve the root cause of the mold which involved a leaking drain pipe that was completely inaccessible, would not be touched by two different plumbers and was quoted as costing thousands of dollars to reroute heating ducts. Nev referred me to a smart problem solving contractor who fixed the problem by rerouting the problem pipe with minimal deconstruction at a cost of only hundreds of dollars.

I noticed that the wall of the sump pump pit in the home I recently purchased was cracked. I also had an extension pipe recently installed to redirect outgoing water. Igor came to assess. He was clearly knowledgeable and provided good advice that I took regarding the extension pipe which he showed me was at risk of freezing because of points with no or negative slope. The crack in the sump pump pit required rebuilding of the pit because it was not circular. This meant a potentially messy job involving the breaking of concrete inside my house. Rob came to rebuild the pit. He was very careful to prevent dust and dirt from getting all over the place and was able to minimize disruption to the phone calls I was taking in my office beside the area he was working in. The pit looks much neater now and is easier to access. Rob worked quickly and cleaned up all debris. The entire transaction from my initial phone call to AnTa to completion of the work went smoother and quicker than I expected and the new pit is guaranteed for 25 years. Prior to this work, I had AnTa repair the actual pump which was not operating properly due to a blocked float. The plumber was willing to improvise to fix the problem which clearly was ignored by the previous homeowner due to its complexity. I would definitely recommend AnTa for any type of sump pump work.

Just moved into a new house and needed window coverings for three bedrooms. My call to arrange a quote was returned promptly and the quote was provided on-premises with good advice for some unusual circumstances (eg: odd shaped windows that we decided not to cover - a good decision). Installation was booked for two weeks later. The installer was quick, efficient and clean and I like the product.

I hired Finer Edge to replace trim, paint the walls and trim for four rooms and a hallway and repair a door whose paint was peeling because of friction from another door. The painters took great pride in their work, offering me helpful advice and the manager (Derek) went out of his way to accommodate me. I made a mistake in the selected colour and Derek took my call at 9:45pm the night after the basement work had been completed. The colour was changed the next day and the team was still able to meet my tight timeline. I am very pleased with the quality of the work and Derek was a very good communicator.