Reviews

10/10

Just before the coldest weekend on record this weird winter we got a nasty surprise when our old furnace gave out. Finding a replacement in a hurry was the order of the day. With only the fireplace still working to keep the frigid temperatures at bay we phoned friends and family to seek advice as who to contract for the heating system install. After two family members recommending Spring Home Heating & Cooling, we called them in. Talk about cutting it close. It was getting late in the day but Bijan, their consultant still managed to swing by, took all the required measurements then recommended a couple of choices. We quickly settled on the most efficient furnace available and anxiously waited while SH checked stock. They had a unit for us! And even though their installer teams were already fully booked for the next day, their planning department managed to fit us in! You really start to appreciate what your furnace does for you every day once it stops working. After one very cold night we were happy to hear that the install team was on its way to pick up the materials from the warehouse and that they should be at our place at around noon. They arrived at the promised time and quickly dismantled the old furnace. The new one was up and running shortly after 4 in the afternoon. Big smiles all around as the installers were testing the new system. No technical jargon needed to tell us that everything was working. A rapidly warming house was all the confirmation we needed. All around a great job: from the moment we contacted the company, to when we met with Bijan, to when their technicians arrived, everybody was very professional. Their installation team expertly carried out removal of the old system, and competently handled the installation of the new high efficiency Lennox furnace and thermostat. Not a screw or even saw dust was left behind. To top it off, they even hauled away the old furnace. Many great thanks to the entire Spring Home team for keeping our family cozy this winter and in the future.

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Company Response

Good Afternoon Ralf, Thank you for taking the time to share your experience with other home owners. We also want to thank you for trusting in us to install your furnace, we are glad it was a success. Please don't hesitate to call us if ever you need anything. We hope to have the pleasure of doing business with you for many years to come.

10/10

A high winds during a particularly nasty winter storm ripped off part of our gable facia. After researching a number of companies we contracted Paul and his team for the job. From the first moment we were impressed by the professional response and service we received. GR provided us with a very reasonable quote, spelling out in detail the type of work and materials that would be required. On the scheduled day we received a call informing of us of the commencing work. True to their word, Paul's terrific team arrived and finished the job expertly and promptly. As they already were on the roof they caulked some popped nails that were showing through the roof shingles. All part of their great service. We were very pleased with the repair. It looks better than new now. We will definitely recommend Genesis Roofing to anyone requiring any type of roofing work done, no matter how big or small. Last but not least, we received our invoice matching the exact amount quoted. All around a great big thanks to Paul and his team.

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Company Response

Thank you very much.