Just before the coldest weekend on record this weird winter we got a nasty surprise when our old furnace gave out. Finding a replacement in a hurry was the order of the day. With only the fireplace still working to keep the frigid temperatures at bay we phoned friends and family to seek advice as who to contract for the heating system install. After two family members recommending Spring Home Heating & Cooling, we called them in. Talk about cutting it close. It was getting late in the day but Bijan, their consultant still managed to swing by, took all the required measurements then recommended a couple of choices. We quickly settled on the most efficient furnace available and anxiously waited while SH checked stock. They had a unit for us! And even though their installer teams were already fully booked for the next day, their planning department managed to fit us in! You really start to appreciate what your furnace does for you every day once it stops working. After one very cold night we were happy to hear that the install team was on its way to pick up the materials from the warehouse and that they should be at our place at around noon. They arrived at the promised time and quickly dismantled the old furnace. The new one was up and running shortly after 4 in the afternoon. Big smiles all around as the installers were testing the new system. No technical jargon needed to tell us that everything was working. A rapidly warming house was all the confirmation we needed. All around a great job: from the moment we contacted the company, to when we met with Bijan, to when their technicians arrived, everybody was very professional. Their installation team expertly carried out removal of the old system, and competently handled the installation of the new high efficiency Lennox furnace and thermostat. Not a screw or even saw dust was left behind. To top it off, they even hauled away the old furnace. Many great thanks to the entire Spring Home team for keeping our family cozy this winter and in the future.
- Company Response
Good Afternoon Ralf, Thank you for taking the time to share your experience with other home owners. We also want to thank you for trusting in us to install your furnace, we are glad it was a success. Please don't hesitate to call us if ever you need anything. We hope to have the pleasure of doing business with you for many years to come.