We have used Michael at Solar Window Fashions twice over the past couple years. Both times have been a great experience and I would highly recommend using Solar Window Fashions to anyone. The first time around he was very patient with us and showed us lots of options; styles, colors materials. He even let us make a slight change a couple days after we placed the order. The second time around we bought the exact same product for different windows so that was super simple. On our second order the factory cut one of the binds too short, the installer and Michael where very apologetics and handled it very professionally. The bind was taken back to their factory and the material was replaced with the correct length in 4 days time. Everyone makes mistakes, but not all companies turn around and correct them. Solar Window Fashion where quick and efficient in correcting their mistake. Solar Window Fashions went above my expectation; I am very pleased with their work and their price was excellent. I will be using them again in the future for sure.
- Approximate cost of services:
- $7,000.00
- Company Response
Thank you for your very nice review. We take pride in our products and workmanship. We strive to go above and beyond for our customers and treat everyone like family. We want their experience to be excellent and flawless. Making mistakes happens occasionally but we do not want people to be without their blinds too long so we ensure that the factory handles the mistake as top priority. Thanks again for the wonderful reveiw. We appreciate your business.