Reviews

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was fortunate enough to come across Mark’s web site for his roofing company in Langley BC while attempting to find a roofer that would be willing to do something with my aging tar/gravel residence roof. I had learned that tar/gravel is not an option any longer so was searching for alternative roof coverings which would not be so costly as to nearly be a down payment on a house. In my various emails to Mark I have been very impressed with his excellent customer service,he responds honestly and promptly. He does not try to steam roll his ideas on a potential customer but instead considers what they have to say and treats the customer with respect and courtesy. He is willing to go “outside the box” and accept the challenge of potentially working with a new product. He also assisted me with more market research. With Mark at the helm, I am sure that this is one top notch company as first impressions are usually good indicators.

Approximate cost of services:
$7,000.00
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Company Response

Thanks Elizabeth. I believe that great customer service should start from the first time we say hello to when job is finished and beyond.