Edward in Toronto

Mino the SOS technician came and resolved a simple cleaning issue which another company, ARS, said was a blown compressor problem which would cost us $2000.00 minimum. The issue was a simple cleaning of the condenser filter which was causing overheating. He was personable, informative, obviously knew what he was doing and explained everything fully. Excellent service!

Technician reported that needed 2 new compressors at cost of $2000 due to overheating. we declined and got another company to double check. Problem was dust clogged condenser filter which was in the cavity the ARS guy checked- he did not know enough to check it. It was a simple task and the guy was certainly not trained to do any basic work although they knew ahead what make the fridge was Got run around from company manager Raj who would not return phone calls. We have to go to Ontario Consumer protection process now to get our money back.