Elaine Hick (Toronto)

Complete Bathroom Renovation and Enlargement to Make it Fully Accessible Before interviewing contractors for this project, I was advised to look for a contractor who was willing to listen to my needs when it came to accessibility. Afshin not only listened but he was very thorough during that initial meeting and he informed me of areas that could potentially cost more money. His estimate reflected my needs and clearly outlined his responsibilities and the items that I was responsible for purchasing. Afshin was on-site each day, working alongside his very skilled assistant and tradespeople. Each day he would clearly communicate to me what they would be working on, discuss any options that I could consider and answer my questions. At the end of each day, he would clean up and let me know when I could expect them back the next day. The quality of work that each team member did was impressive to say the least. For my part, I made sure that I had the necessary purchases on hand well in advance so as not to waste their time. The entire renovation, which included moving a wall, creating a curbless shower, relocating the toilet and sink, and installing a new window was all completed in 16 days and according to budget. I couldn't have asked for anything more. It was a pleasure working with Afshin and I highly recommend New Trend Home Improvement.

My neighbour recommended this company to me so I arranged for an initial site inspection and quote. This inspection was very informative and the quote was very reasonable. When it came time to have the work done, the guys arrived on time, explained how they would proceed and answered all of my questions. They worked efficiently and left a clean work site. They made sure I was fully satisfied with the work before leaving. Everyone, from the office employees to the workers, was always polite and professional.

I am extremely pleased with the installation of my new AC system by Mckinnon Heating Cooling. From the initial call to the final testing, every employee was professional and courteous. Bran made sure to communicate with me throughout the entire process to answer my questions, inform me of how it was going and to discuss the precise location of each ceiling vent. An excellent system, professionally installed by a superb team for a reasonable price - who could ask for anything more? Elaine Hick