Stephen

We hired Ward Group to fix some damage to a basement beam that had been damaged by termites, and deal with someone else's unwise construction choices that resulted in mold growing on the drywall. In the end we replaced more than half the basement drywall, including remodelling a bathroom (back to its original state), rebuilding a window box and numerous other small items in the basement. Ward Group's leaders and staff were professional throughout. They did very good work. Team leads were doing supply runs while the staff kept working - very good to see. They were good to work with, even giving rebates when the work turned out simpler/less complex than originally envisioned. That is a first for me, and is one of the many reasons I have no problems recommending them.

After another plumbing company couldn't make and keep a commitment to show up, I called up this one man (+ son in training) operation. They installed two taps, gave professional advice and were very friendly, genial people that I was glad to have in my home. The work involved cutting out the existing copper soldered plumbing, replacing the valves, installing flexible tubing, and fitting it up to the new taps. The initial quote was $180, and became $210 cash after a small scope change which (thinking about it later) ought to have simplified the work compared to the quote. Maybe it was for parts it wasn't obvious he needed. Either way, I feel I got a good deal. 3 hours times 2 people for that price is fair.