Lainey in Waterloo

I've used Waterloo Appliance several times over the past 10-years. Today, Jason V. came to replace the igniter on our oven. He arrived within the time I was told to expect him, he was very prompt, courteous and professional...and then went above & beyond to quiet a noisy dishwasher problem that we didn't realize could be rectified! It's always appreciated when someone goes that extra mile to make your experience exceed expectations - Jason did just that. I plan to continue using Waterloo Appliance in the future and have no hesitation referring them to family and friends!