Awful company to deal with. We paid for extra warranty a few years ago for a product and as faulty as it was and after sveral visits they decided to hill us for extra costs of 60.00 we refused as it was not fair so we felt.
I guess we are on their black list now! Tjey refuse to come out again for another product years later.
Give it up folks! You obviously have no ethics and are not committed to customer service! I would never recommend them to anyone and they are obviously incompetent. Too bad we now will be going elsewhere!
How you got positive reviews beyond 8 are much to my surprise! Were those customers confused with another repair shop! You shouldve resolved the 60.00 matter in another way and committed to a fair solution. Instead of boycotting our address in your system! As an employee of a corporation of over 25,000 employees and revenue in the millions we would never treat a customer in this manner! People matter more!
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