Reviews

10/10

Needed upgrade with our walkway after many years. Very happy with results. Sandro was patient with our designs and concerns. Took time to show portfolio. An error in leveling some paver stones were discoverd and corrected. Suggestions and recommendations were offered when asked. Ended up with a great walkway, porch redo and new steps. Overall, team was easy to work with and crew was professional. Will see about having our back deck redone next year from Sandro.

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10/10

Devin was prompt on appointments and for the work. Very knowledgeable as well as polite. Free consultation was nice inclusion and my wife liked it and it helped us decide our final colours. He answered all our questions and concerns and described in detail of all aspects of what would be required to achieve our results. The work done was incredible. Walls was smoothed out and all holes from hanging items and imperfections were covered. Only couple of minor touch ups were found after everything dried (and they will coming to resolve) but considering the overall scope of our project, that was minor. Devin was recommended to us through friends. Turned out to be great choice. We will definitely go back to McHale's Painting on future projects and highly recommend them to our friend and family in the area.

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Company Response

Thanks so much Peer!

8/10

Pros: The crew did a decent job installing counter and sink. We are happy with the counter style we chose. Crew cleaned up and informed about timelines of letting it set. We planned to replace the sink as well. Rep provided sink offers and we liked the options. New sink is much nicer than original Technicians provided wooden cross brace for dishwasher tabs to secure it. I'm sure this may not have been part their responsibilities. Rep did provide decent feedback and insight to assist our decision making. Samples were provided. He was pleasant and knowledgeable. Selection of Quartz available from company was good and pricing was better than others Old countertop was disposed at no extra cost Cons: Had several challenges getting someone to visit. First time, rep was unable to make on agreed date and time - had to make next morning Second time, someone was to come in evening for measurements -due to personal matters, visit was was 2 hours late Third time, agreed time after measurements were taken for counter replacement - this was not propagated and we were asked to change time from morning to afternoon Did not mention it yet, but after countertop settled, top edge of drawer for utensils is rubbing against bottom edge of countertop. Will likely have to plane it a bit Overall, the experience was average. We don't believe we are being fickle expecting punctual visits. It's likely other customers had visits on time and encountered no issues there. Perhaps this was a one-off but we're just providing honest feedback on our personal experience. Communications initiated by company of any delay would have been nice. We did spend some decent monies and had hoped visits were on the customer's terms.

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Company Response

thanks for your review Peer.

10/10

Had patio doors replaced late last summer 2016. Can't recall exact price paid (could've been lower). I purposely delayed review until we went through a winter to see how the doors managed the cold temperatures. Now I can say we are very pleased with the product. It kept the heat in and it was never cold to the touch (where our olds one were always cold in winter). Operation of the doors held up well and clean up nice too. Minor complaint is only when the techs did not arrive as appointment arranged. I had other commitments that I had to postpone. However overall, we are please with our choice. The product is great as well as the price. The installation, disposal, the clean up and tutorial of features from the technicians were very good. Highly recommend this as an option when getting quotes. At this time, still happy with this company.

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Company Response

Dear Peer,
Thanks so much for the great review! It was a pleasure serving you. Sorry about the small hiccup with your scheduled installation time. Although it rarely happens, unforeseen circumstances may sometimes cause delays and we sincerely apologize for that. Hope you continue to enjoy your new door and we look forward to serving you again in the future.