From the initial assessment of water sample to complete installation service was punctual, courteous, informative and knowledgeable. I had a bunch of illnesses and had my water tested and from the results did some research, turns out my water from the city was the cause, too much magnesium. I purchased the water filtration system and my illnesses have resolved. Customer service I initially thought was long gone until I dealt with rainsoft and they were amazing. Even if you think your water is pure I would recommend getting it tested. They are honest, I had my sisters water tested and it was fine. My water on the other hand had very high calcium and magnesium. There was no pressure to buy the system but for my health I decided it was the best option for me. I have had the system for two months and my illnesses have disappeared, no stains from the calcium buildup, and using clean water has been beneficial. The cost is minimal each month and the warranty is best I have ever seen. Anytime I have had questions they do not hesitate to answer or assist when needed. They truly believe in customer service and honour their customers. I also got a supply of essentials that will last for years such as detergent, soap, cleaning products etc. I highly recommend rainsoft for your water needs and I’m hard to please and the payment plan options are are beyond reproach since I’m a single income.

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Company Response

Awesome to hear Jaclyn. Let us know if you need anything at all.