Allen and the crew at General Flooring Canada were fantastic and went above and beyond our expectations. At the beginning of our project, Allen and the in-store team were patient and great at answering our questions and guiding us on what products were appropriate for our needs. During the quoting stage, GFC was very transparent and provided a detailed quote to allow us to make an informed decision (not all competitors were as willing). They were also very willing to work with us on fair pricing. GFC was also great at being flexible. When our materials were delayed through no fault of theirs (we had sourced the product), they were able to re-work their schedule and fit us in with minimal impact to us. The crew that did the installation was also fantastic. They were professional, incredibly hard working and did a flawless job. The quality is second to none. Perhaps the most important factor was also when a few hiccups occurred during the project, as they inevitably will, the crew quickly identified and resolved the issues with abosulely no input required from us. Their dedicationt to completely satisfying the customer was very apparent and appreciated. We are thrilled at the way the project turned out and it was a great experience working with General Flooring Canada. Thanks Allen and Team!! We will definitely recommend you to our friends and family.
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