General Flooring Canada

Floor Retailers
Toronto ON M3J 2C4
Write a Review
Write a Review

HomeStars
Floor Retailers
General Flooring Canada
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2020 winnerBest of 2020winner

Reviews for General Flooring Canada

Average customer rating:
9.4 10 (33 reviews)

Sort by

Ron.Sham
Ron.Sham
0 reviews Vaughan, ON
10/10

Flooring

Amazing service and great quality.!....they installed vinyl flooring in my rental condo . The service was quick and east....thanks Allen!

Was this review helpful?
WendyE
WendyE
1 review Whitby, ON
10/10

Amazing job, would 100% recommend

Amazing job. Team was professional and timely removed 1000 ft.² of carpet and installed brand new laminate + trim in the whole house, installed hardwood on our first floor landing and completely redid the stairs. The team was dedicated thorough-out and kept the house clean during the renovation as we were still living here. I would absolutely recommend this company to anyone and look forward to working with them again in the future.

10/10

Was this review helpful?
Company Response

Thank you very much for taking the time to leave us a 10-star review. We are glad you like your new flooring. We really appreciate you being a great customer and helping to share the word about us.

Private User
Private User
Private User reviews Newmarket, ON
10/10

Hardwood flooring installation

I contacted this company based only on home stars reviews.
From the material selection, quote, product delivery and installation, everything was done on time and with the total cost disclosed upfront.

They even finish the project 1/2 day before. I’ll use them again for sure…

Was this review helpful?
Hyeyoonboo
Hyeyoonboo
0 reviews Vaughan, ON
10/10

Floor renovation

Amazing job by Allen and his team! Everything worked out flawlessly from planning the reno all the way to execution and Allen was able to meet all of my condo's strict requirements. They met the deadline and did a phenomenal job with the floor installation! 1000000% recommend!

Was this review helpful?
Company Response

Thank you so much, Hyeyoon for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future!

dgfxdesigns
dgfxdesigns
0 reviews Richmond Hill, ON
10/10

Stairs and Living room Flooring Project

Recently changed the flooring for our living room and stairs. I have to say that the service we received was very professional and efficient. Allen and his team was able to overcome some obstacles as we have an old house and the dimensions are quite odd. However, this project was completed efficiently and my family and I are very happy with the result.
I definitely would recommend them as it was recommended to my by a friend.

Was this review helpful?
Company Response

Thank you so much for your 10-star review! We will share this with the team to let them know to keep up the amazing work.

vivian716yi
vivian716yi
0 reviews Toronto, ON
10/10

Engineered hardwood and tile installation

We bought a house this year and we wanted a huge transformation at the house. I wanted an open space as much as possible and the team of General Flooring made it happen. Allen and his team are very professional, and despite all the obstacles they did an amazing job. Thank you Allen for making this dream come true. An outstanding kitchen and a beautiful floor Every single thing they did is wonderful and everybody who enters in our house are delighted. Thank you

Was this review helpful?
Company Response

Thank you so much, Vivian for this 10-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

jonathan_mcintosh2 in
jonathan_mcintosh2 in
0 reviews Markham, ON
10/10

Fantastic Flooring Experience

Allen and the crew at General Flooring Canada were fantastic and went above and beyond our expectations.

At the beginning of our project, Allen and the in-store team were patient and great at answering our questions and guiding us on what products were appropriate for our needs. During the quoting stage, GFC was very transparent and provided a detailed quote to allow us to make an informed decision (not all competitors were as willing). They were also very willing to work with us on fair pricing.

GFC was also great at being flexible. When our materials were delayed through no fault of theirs (we had sourced the product), they were able to re-work their schedule and fit us in with minimal impact to us.

The crew that did the installation was also fantastic. They were professional, incredibly hard working and did a flawless job. The quality is second to none. Perhaps the most important factor was also when a few hiccups occurred during the project, as they inevitably will, the crew quickly identified and resolved the issues with abosulely no input required from us. Their dedicationt to completely satisfying the customer was very apparent and appreciated.

We are thrilled at the way the project turned out and it was a great experience working with General Flooring Canada. Thanks Allen and Team!! We will definitely recommend you to our friends and family.

Was this review helpful?
obocher
obocher
1 review Toronto, ON
0/10

BUYER BEWARE

I'll spend more time on a more thorough review later, but for now. Buyer beware, this company has awful customer service. They stand heavily behind the quality of their product but unfortunately can't do the same for their service. The installation is what ruined our tiles in less than 1 year and after. After being mislead and strung along for months, they finally came to fix the problems. I had to buy another pack of tiles and was told that I'd bought the last pack on existence so if something happens to my floors in the future, too bad.

As soon as the installer left, the problems came back.

After harassing them for 2 weeks and indicating that I would give them a bad review, they very quickly sent their GM to my house so he could spend time finding every excuse for why it's not their fault this is happening and they shouldn't spend their resources to ensure it doesn't happen again.

DON'T BUY FLOORS HERE! YOU WILL REGRET IT!

1 of 1 people found this review helpful.
Was this review helpful?
allen
allen
0 reviews Toronto, ON
10/10

Flooring renovation

We are glad we chose General Flooring for the job, great customer service from the beginning to completion. Excellent work, we definitely will recommend this company to my friends.
Thank you, guys

Was this review helpful?
ekant.ism
ekant.ism
0 reviews Toronto, ON
10/10

Flooring installation

Really fantastic flooring installation and at a great price. Really impressed by the support throughout the process right from the evaluation meeting to the finish. Highly recommend to take their service

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about General Flooring Canada

At General Flooring Canada, we provide top-notch flooring solutions catering to the needs of our customers. We’re dedicated to run our business in an honest and professional way to strive to make a positive impact on our customers. Our range of services includes laminate flooring, hardwood flooring, engineered hardwood flooring and vinyl flooring. Here at GFC, we’re committed to providing quality and customer satisfaction through our innovative product design. Our vast selection of flooring includes smooth, wire-brushed, hand-scraped, oil finished, semi-gloss, ultra matt, unfinished and more. With a lavish 200k+sq.ft of flooring in stock, we ensure to deliver flooring products right at your doorstep. Also our showroom offers flooring options, surface types and gloss levels with over 100+ color to choose from, assures that you always get what you need. Apart from providing flooring products, we indulge in doing installation services. We also work directly with Canadian hardwood manufacturers and import Canadian made laminate flooring and vinyl flooring. We have made the purchasing process easier by establishing a reliable and streamlined inventory returning and exchanging process. More importantly, our mission is to bring you the best flooring possible and make your life better.

CATEGORIES
Floor Retailers
PRODUCTS
Laminate, vinyl, hardwood, engineered hardwood, porcelain tile and all kinds of accessories
SERVICES
Both Commercial and Residential Floor Installation, Stair Installation, Stair Refinish, Interior Home Renovations including kitchen renovation, bathroom renovation and basement renovation
BRANDS
Sherwood, Appalachian,Canadian Uniboard, etc.
STYLES
Depends on customers' choices. Free design available.
SPECIALITIES
Residential and Commercial renovation projects
WEBSITE
http://generalflooringcanada.ca/
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
5
RETURN POLICY
up to 3 boxes within 2 weeks; 20% restocking fee will be applied for the exceeded part
PAYMENT METHOD
Cash, Certified Cheque, Direct Debit, Visa, Mastercard
LIABILITY INSURANCE
Yes
PROJECT MINIMUM
No Minimum (Excluding promos)
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One year warranty for installations and 10 to 35 year manufactures warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.