Ordered a range hood that vents, not a wall mount one. We received a wall mounted one. Had to wait approx 3 wks for the one that we wanted. We were told the delivery fee would be waived, not true. When we took the product out of the box, each side of the wall mount was scratched. Also 2 missing pieces. Looks like they sold us a returned unit. I called Canadian Appliance about this and have not heard back from them at all. I contacted electrolux , they said i had to pay $80.00 for the missing pieces. I already paid $1300.00, with a one year parts and labour warranty. Finally received the missing pieces, and they are also scratched up. Would not buy anything from Canadian Appliance again.
- Approximate cost of services:
- $1,300.00
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