When I decided to build with Mattamy I was excited - their customer service was amazing and they seemed to really care about the quality of the home! Soon after closing on my new home in the Summers Walk subdivision in Davidson, NC. I realized what they said they stood for was not true or accurate. Since closing on my home I have had issues with the electrical, the wood floors, and a number of other items. Mattamy has turned a blind eye. The most shocking is the wood floors - which are poor quality - and which they refuse to fix. Do NOT be tricked by their up-front service - because once you buy from them the trick is over and you are left with a home with which they do not stand by!
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Deliver on their promises. Care about the customer and the quality of their produce AFTER the closing - not just before!
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