Reviews

3/10

Beyond Foam came and did a site visit and quoted us on what we would need to insulate our garage. Then they sold us all the material. Things were going great we have a completely insulated sealed and warm garage. However Beyond Foam sold us more insulation than we needed, and not just a little like you would expect in a project to make sure you are covered. We have 6 full bags of R40, that's 36 pieces and 6 tubes of contractor sized sealant, that's hundreds of dollars of extra material. Luckily we were doing our own install otherwise we would have never noticed and I am sure they would have taken the product to the next home and resold the insulation to that homeowner as well. Sure helps increase profit margins when you can charge 2 customers for the same product you already marked up double what your distributor charges you (I saw a copy of their invoice). Before I wrote this review I have been trying for a month to return this unused product to them and they wont take it back, I have even offered to drop it off at another job site after a refund, they are not interested. So now I have to try and sell this product at a loss elsewhere. Use at your own risk but make sure if you pay for it, they use it.

Approximate cost of services:
$1,500.00
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Company Response

Hey Tim,

Very sorry to hear you are not happy with your experience. You and I did go back and forth on this a number of times. I was very clear from the get go that we were not providing the insulation (we are not a supplier) and that we were just giving you access to our supplier pricing. We agreed to a dollar amount for Beyond to add to their invoice for our time involved - at no point did we charge you double the invoice.

You gave me two options for a review via email. The poor one you left as well as the following copy and pasted from your email "Beyond Foam was a great company to deal with. They came during COVID and gave us a quote and while we were not able to do proceed at that time with the purchase of product, when we were ready 2 years later they worked with us, and even though they no longer offer it they still honored the old offer to deliver us the product let us install it and made sure we had exactly what we needed and even took back the extra. I highly recommend them to anyone considering insulation for any project, as they are a great honest and friendly company."

We wish you nothing but the best moving forward.

Ryan

5/10

At the beginning we were happy, when the garage was almost done I pointed out how his garage door installers ran the wires wrong. He said he would get it fixed, after months of asking when and getting no response I have up. Then when I reached out because my garage leaks when it rains, he told me he would come and fix it. 2 months later and him only replying to 1 in 3 emails saying "maybe this weekend" still no service. Really nice guy, the garage looks good, but once he has your money you wont hear from him again.

Approximate cost of services:
$35,000.00
2 of 2 people found this review helpful.
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10/10

Right from the get go, I knew these guys were selling me what was right for my house. They were not trying to over sell me, or just slap in the same thing they do everywhere. They asked about my needs, my preferences, and offer me options in various price ranges. The installers that showed up were very polite and friendly. Spoke clear and understandable English, and even fixed some piping that another company did a poor job of when my house was being installed. I would not hesitate to hire these guys again if I ever move houses, and have already recommended them to friends.

Approximate cost of services:
$4,000.00
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Company Response

Hello Timmy! Thank you so much! Every home we visit is just a little bit different and therefore, requires a system that fits THAT particular home. Systems cannot be "cookie-cutter" otherwise a homeowner will be left with a system that they are not happy with - and that's not acceptable by our standards! The other big consideration is: what results does the homeowner want to see from their system? Do they want just an overall system that manages the whole home? or do they want to be able to manage it themselves from room to room? Those are just a few questions you would be asked. What the homeowner wants is such a huge part of what system is suggested to fit their style/home - and budget! Thank you for having us in your home ~ we are very happy with the outcome of the job and are even more happy that you are as well! Enjoy your summer! Lori