Quoted 1900 . Billed 2900. Poor product. Very poor service. Job still not done. DONT RECOMMEND.
Be careful. And to try and deal with Adam...he gets back to you when convenient for him.
- Approximate cost of services:
- Company Response
We are very sorry to hear that your experience with Beyond was not a good one. I would like to address both of your concerns.
Unfortunately we do not give fixed pricing with our concrete lifting. This is explained in person during the quote, written on the quote and discussed by the installers on site as the work commences. With lifting there are many unknowns as we can not see the size of the void below which directly affects the price of the project. Most of our jobs do come in on budget and we are very sorry that yours didn't.
Adam not responding in a timely manner is not acceptable. Adam recently had a baby and his life has changed immensely. But that should not be reflected in the service offered to you. We will take the steps required to ensure this does not continue. I personally guarantee this was not due to a lack of effort on Adams behalf.
I do wish I could have talked with you directly. My name is Curt, I am the CEO of Beyond Group, and please call me at 403 730 8080. I would like to discuss this with you in more detail to see what we can do to avoid it happening again.