An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
"Have been a Direct Energy customer since the company's inception and have appreciated the service, knowledge and very quick service calls. I have recommended the company to many of my friends and family, however the final choice rests with them. I can relax daily knowing that my needs will be attended to immediately in an emergency or concern no matter what the reason. Thank you for looking after my heating/cooling/water heater needs over the many years, this is a huge comfort to me especially since my husband passed away 5 years ago. The ""heads-up"" emails I have received regarding door-to-door salesman, who are very pressuring and sometimes rude, has given me the determination to close the door quickly and easily with confidence and the knowledge that ""you"" have my back when these instances occur. Thank you most kindly."
- Approximate cost of services:
- $0.00