John/Marg in

Meeting with Danny, the waterproofing consultant, was efficient, we had our questions and different warranty's explained. RCC was hired August 2016. We were responsible for removal of fencing and debris, so room could be made for machinery, tools and supplies. That was explained from the beginning that was our responsibility. We have given Dannys name and card twice already since our job was done. Unfortunately, in April 2016, 30 ml of rain came down, where normally in a whole month, 50 ml is the norm for the amount of rain. As a result, we had a significant water leak in our basement. RCC was called and arrangements were made to cement and adhere a membrane wall and draining system on the inside wall in our basement. Ryan and Josh were on the job, and were very professional in explaining what they were going to do and took the time to cement other areas as well just to be sure there wasn't water coming from where the floor meets the corner. They cleaned up well and were very helpful in explaining other areas of concern that if we have water again, what it could possibly be. We really appreciated that. The only issue of concern with RCC, is how many phone calls it took to get this all arranged and unfortunately our appointment for the inside crack was not confirmed, but we were so glad we had somebody home, to let them in after all. I would definitely recommend RCC and we have 2x already.