Your tech Simon was exemplary. Professional, friendly, and knowledgeable. He took the time to point out where a couple of simple upgrades could prevent problems down the road and was fully prepared to take care of them while here. Your company has a major asset with this gentleman. Treasure him, because that is where the quality ends. Ten days, and multiple phone calls later, they have as yet been unable to e-mail me my detailed invoice for the work. But they have already started pushing for additional services to be done and seem more focused on getting reviews than addressing customer requests. Well, here's the review.
- Approximate cost of services:
- $440.00
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- Company Response
Thank you for your business. we appreciate the kind words