Reviews

1/10

Purchased a washer and dryer. I was told by the Sales rep. Joseph that the delivery team does not disconnect my old appliances. But Joseph said that I should talk with my building and they will do it. The delivery company left me a voicemail and told me when they would deliver without consulting me. I called the number back but it was an outgoing line only. The delivery company is supposedly not connected to Canadian Appliance and they are TERRIBLE. Long story short the delivery showed up.......my building would not disconnect my old washer and dryer. The delivery had to be rescheduled at my own cost.............and I had to pay another company to come in and do the disconnection. AND when I tried to cancel the order all together, they said there was a 25% restocking fee which was never mentioned! But it is stated in small print on the invoice. DO NOT BUY FROM THIS COMPANY!!!!!

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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