JB in Port Dover

I had windows installed by Magic Windows in January of this year. Thought I had a problem with them in terms of air leakage. Also, handles were hard to use. Service technician came within 2 weeks of installation. Listened to my story, checked all windows for any air leakage, applied silicone to all parts, made sure every part was working and that I was able to easily open/close window handles for a good seal and showed me something new. Everything is now good and no issues! Technician was professional, knowledgeable and understood the issues I outlined. Will be utilizing Magic Windows to replace further windows as the design, installation and service is top notch! Have recommended to others already! Just can’t say enough about this company and how they truly stand by their product to my satisfaction!

Service appointment in a reasonable length of time. Arrived within timeframe given. Quick, efficient, knowledgeable, careful with oven when moving out, polite and listened to my description of problem. Found the issue, replaced with new part on the spot, tested it and put everything back together. Came in with masks on, no reminders, no issues. Very professional group. Would highly recommend and will use again if needed. Thanks for good service!

Beautiful door chosen with Pollard’s help. Installation was outstanding and clean up done without prompting. Service provision inclusive as homeowner always kept in the loop. Problem found on door stoop during installation and this was promptly fixed to enable door to be installed properly. Craftsmanship, efficiency and pride in work was so evident with installers - couldn’t ask for better! On a hot and terribly humid day, they worked until it was right and installed to their standards! Can’t say enough about these guys and how great they were as well as the quality of the product from Pollard and the help received from their sales consultant! Would recommend and will use again if I need other things replaced. Great job guys - much appreciation and grateful thanks!

Excellent company! Hard working, professional, quality product, pride of craftsmanship, care with property, works to timelines. Removed over 32 tonnes of concrete from garage floor due to poor construction by builder. Worked efficiently through all problems - if it isn't done the right way with this company, then it's redone! Replaced my neighbour's driveway and patio without cost as a result of poor quality concrete used. Would not hesitate to recommend - results are just outstanding!

Reconsider moving with this company. Have moved 31 times- the worst I've seen for damage. Lost and won't replace one article even though they stored it. Even boxes were severely damaged as if tossed and dropped. Charges for storage were over $450/month and they can't bring back what was placed in their care! Bad, bad job - bad attitude- they really don't care! Deal with someone else who can keep your belongings safe.