Reviews

10/10

The home inspection for my property highlighted a couple of electrical issues and recommended that I get a qualified ellectrician in to assess/fix issues. Having found Electric Avenue on Homestars and read the positive reviews, I emailed them and was pleased to get a prompt response. I spoke to Tyler and after a brief discussion we agreed that the next best step was a 32point inspection which I felt comfortable with. Tyler arrived at my property on time walked me through the next steps. He walked through what was going to be done and reconfirmed the cost. No pressure at any point and I felt I could change my mind if need be (glad I didn't though). The issues in the report turned out to be non-issues however inspection did throw up a a couple of minor issues missed in home inspection. What really impressed me about Tyler was his attitude, friendly and informative. He walked/talked me through everything he did and when investigating home assessment issues, I felt confident that I understood why there could have been an issue but why it was not applicable in this case. I didn't think things could get any better (I wasn't facing any huge cost in fixing issues, just paying for a simple inspection with a fixed price) but they did. There was a broken fan in my ensuite. Fan was old and a previous quote I got from a general contrator included ripping the fan out, putting in a new duct pipe to code, fixing dry wall...$$$$. I asked Tyler if the fan was something he would like at. He said yes and without another word he rang up a parts company and asked if they had a part/something similar in stock. I was taken a back by this - very impressed. The recommended next step was to take the fan out and take it to the parts company. We were going to discuss money next, but then Tyler noticed that after taking the cover off the fan was unplugged (slight embarressment on my part). It was a bit fiddly to plug back in, but once done it worked. No new fan purchase, no new duct, no dry wall fixing... After this we talked about the lighting for the house, options and things we needed to consider. Tyler was more then happy to answer my questions, and I never felt like the visit was being rushed. All in all, I was truelly impressed by Tyler. He has certainly given me confidence in Metro Vancouver contractors (and HomeStars). Its good to know there are people out there who are not out for a quick buck, but honest and looking at building a client base for the future. If I have any electrical issue, there is only one number I will be calling.

Approximate cost of services:
$265.00
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Company Response

Thank you so much for taking the time to review Electric Avenue. By sharing your experiences you help support a charity, and other homeowners in finding great companies to work with in there homes and businesses.