george in Toronto

New to the province last year, I'm very thankful that I got referred to Dominic and his team. He guided me through a complete furnace and AC overhaul, clearly with my best interests as his priority. It's rare these days to have the pleasure to deal with someone with such integrity.

I called pambis appliance after a horrible experience with another repair company in my area. They clearly were unprepared to repair my ceramic cooktop. Not only did they chip it when they removed it from the counter ( which they denied doing), they appeared totally baffled as to how to repair the switch. They first ordered the wrong part and I had to call them several times to arrange follow-up before anyone got back to me. After realizing I needed someone else's help, I decided on pambis appliance. Chris fielded my call, and diagnosed what the problem likely was on the phone. He suggested that i fwd him the model and serial number of the unit so that they could have the correct part when they showed up. Pete came to repair the cooktop in short order. He quickly identified that the cooktop did NOT need to be removed from the counter at all to be able to service the switch. 5 min later and the problem was fixed. I found his pricing fair and was impressed with his knowledge and honesty. This is how a business should operate!