An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
It was my understanding based on experienced and hearing the stories of others; that working with contractors was a "Dog's breakfast"! Don't expect them to be good listeners, be responsive and actually deliver on your expectations and what you pay for. From the first telephone interaction and throughout the 65 communications over the 7 week period of the project; my wife and I were highly impressed with the client experience. They provided invaluable insight, from design to structure and executed almost flawlessly. The first mentioned of anything overlooked or misunderstood was immediately met with communication and corrective action. All 8 trade's men that came to our home were of the highest level of skill at their work and equal in ethics and personality. We never knew that general contractors had smart phones that they use to response to emails and phone calls in a matter of minutes. This was an experience that far exceeded our expectations and we will be calling the Home Improvement People for future projects. We will also make sure the general contractor is Elia again. He represented the firm in an impeccable manner. Thank You for the excellent job done to our home; it certainly reflects your trade name - Home Improvement People Inc.
- Approximate cost of services:
- $28,000.00
- Company Response
Thank you Omari!
Ben & Dan