Brock Doors & Windows Ltd. reviews (2820)

GC, thank you for commending Brian & Gino for their assistance throughout your project. We're very sorry, however, to hear you had some difficulties in regards to an order error, we always aim for perfection for our customers, but at times human error does occur and we do our best to prevent anything from occurring. It is great to hear that Brian was able to get everything sorted for you quickly & efficiently, and that you're completed satisfied with the final product! Thank you for your feedback, GC, we hope to have the opportunity to work with you again into the future.

Etem, thank you for choosing Brock for your 19 window, patio door project. We're very appreciative of your selection, and of your feedback. We're glad you found everyone and everything to be superior, that is always what we strive for as a company. Your satisfaction is our satisfaction! Thank you for recognizing Brian V as well as Heidi & Harry's crew. They're all very pleased and grateful for your feedback. All the best, Brock Doors & Windows Ltd.

Nasreen, we're so pleased to hear you received outstanding service from our team.. those words mean quite a lot to our team & we'd like to thank you for relaying it to us! First of all, thank you. Thank you for choosing Brock for your window/patio door project. Second, thank you again! We appreciate the recognition of Jim, Dorian, Adriana as well as your Installation Crew of Danielle and Jeff. Last but not least, we're very grateful to have had the opportunity to work alongside you and would like to mention that if ever in the future you require further window or door replacements, please do not hesitate to give us a call! We wish you well, and hope to be speaking with you again into the future.

Linda, thank you for your feedback! We appreciate your recognition of Michael Nolet, your sales rep, for his above & beyond service in ensuring your happiness was met and exceeded. Thank you so much for taking the time out to let us know. Warm Regards, Brock Doors & Windows Ltd.

Yvonne, thank you for commending our team for our professionalism from start to finish. We would be more than happy to work with you again into the future, we're only a phone call away! We appreciate your feedback immensely, and the time you took out to relay this to not only us, but others as well. We love hearing of the extra efforts our team puts forward to ensure your happiness, and the delicacy in which they treated your flowerbed is a prime example. Thank you so much, Yvonne!

Thank you for bring this matter to our attention, due to lack of information pertaining to your file we're looking into this to the best of our abilities based on your comments mentioned above. We do, however, understand your frustrations. If you do wish to speak with someone, please feel free to give our Reputation Manager, Steavi, a call and she would be happy to discuss with you. She can be reached at (905)791-2850 ext. 208 or by email at spotter@brockwindows.com. Thank you, All the best.

Thank you for visiting us on HomeStars and relaying your exceptional experience with our company. We love hearing our customers feedback, whether positive or constructive and we're glad you had a very positive project - from meeting with your sales representative to the finalization of your installation. We're glad you're feeling no regrets with your window replacement project. We know that not only will this provide a cosmetic change, but an overall increase in energy efficiency over the years. Thank you for your feedback, Regards, Brock Doors & Windows Ltd.

Hi there, How wonderful! We're so happy your Sales Representative presented you with the right information to help you make a sound choice in your window and patio door replacement project. We're so happy to hear our entire team provided exceptional services from beginning to end. Also, it is always great to hear positive comments provided by your painter! Some added reassurance never hurts, and we're all very grateful for your feedback. Thank you so much. Sincerely, Your Brock Solid Team

Hi KJones1976, we're glad that your worries were put to rest once you finally received your new door. We understand completely where your worries stemmed from! A freshly painted home and window & door installers don't sound like a pleasant mix. We're so happy that our crew was able to shut those fears down and make you feel comfortable with the new changes that seemed to be presenting themselves far too quickly. It is very important for everyone here at Brock to ensure you, as well as every other customer we work with, is comfortable and left feeling happy and reassured that the choice to go ahead with it was right. We're glad you're enjoying your new door, and that no issues arose during or post-installation. Thank YOU! Your feedback is immensely important and appreciated. All the best, Brock Doors & Windows Ltd.

Thank you for connecting with us on our HomeStars page, we're glad you found our services for your complex to be of excellent quality! We appreciate your recognition of your Installation Crew, and would like to thank you for your kind & honest feedback. All the best, Brock Doors & Windows Ltd.