Brock Doors & Windows Ltd.

Rating: 4.6 out of 5

Brock Doors & Windows Ltd. reviews (2820)

  • Review from Sheila Bright
    Rating: 5 out of 5
    Review left on 21 Sep 2020

    Sliding door

    Sales Rep was amazing to work with. The price fit our budget. The installation was excellent. Will contact next year to replace windows. I would highly recommend Brock Doors & Windows.

    Answer from pro:

    Hi, Sheila! Thank you for the 10-star rating. It's awesome to hear you found your representative to be amazing, the price to be right and the installation second-to-none. We look forward to the privilege of working with you again! Kind regards, Brock Doors & Windows Ltd.

    Reply created 23 Sep 2020
  • Review from V. McC
    Rating: 5 out of 5
    Review left on 19 Sep 2020

    Exterior front door

    Purchased a new black exterior front door. Salesperson was knowledgeable, listened to my needs and explained my different options. The door arrived on time and was installed by a very friendly and skilled employee. Have received several compliments from neighbours and friends. Would not hesitate to return to Brook Windows and Doors to purchase further upgrades to my home.

    Answer from pro:

    Hi, V! Thank you for entrusting us with your entry door replacement project. We're delighted to see that your experience from consultation to installation went flawlessly. It always nice to know that not only do you love your choice, but your neighbours and friends alike. We appreciate your feedback, V, and we hope to join you on your next window & door renovation. Kind regards, Brock Doors & Windows Ltd.

    Reply created 21 Sep 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 18 Sep 2020

    Sliding Door

    We used Brock to replace our sliding door recently. Although there was a minor hiccup regarding the arrival time, the team did an amazing job and we are so happy with the service. Highly recommend.

    Answer from pro:

    Hi Gabd, Thank you for extending this feedback onto us. We appreciate your selection of our company, and would like to apologize for any delays you faced. Your overall patience & understanding during unprecedented times is greatly admired by our team. Your recommendation means the world to us, and we hope to work alongside you again. Kind regards, Brock Doors & Windows Ltd.

    Reply created 18 Sep 2020
  • Review from Stephanie
    Rating: 5 out of 5
    Review left on 17 Sep 2020

    New front windows

    Brock windows and doors did an amazing job with our windows! One of them is the entire length of our living room and looks awesome! Their measurements were spot on and the installers were so quick and efficient. They came installed and left all in one morning. They cleaned up after themselves and laid blankets down on the floor so they wouldn’t mark them up. Super happy we chose Brock for our new windows!

    Answer from pro:

    Hi, Stephanie! Thank you for the 10-star feedback. We're pleased to see that your home renovation did not disappoint in any regard. By the sounds of it, your living room must've underwent a complete transformation with enhanced lighting, appearance & energy efficiency. We're super happy you chose us as well! Kindest regards, Brock Doors & Windows Ltd.

    Reply created 18 Sep 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 17 Sep 2020

    Sliding Door

    We used Brock to replace our sliding door recently. Although there was a minor hiccup regarding the arrival time, the team did an amazing job and we are so happy with the service! Highly recommend.

    Answer from pro:

    Hi there, Thank you for extending this feedback onto us. We appreciate your selection of our company, and would like to apologize for any delays you faced. Your overall patience & understanding during unprecedented times is greatly admired by our team. Your recommendation means the world to us, and we hope to work alongside you again. Kind regards, Brock Doors & Windows Ltd.

    Reply created 18 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2020

    Great Work!

    used Brock Doors and Windows to install 4 windows and a door at my house and couldn't be more pleased. From the very beginning they were friendly and professional, always calling when they said they would and showing up on the days they were supposed to. On installation day they showed up right on time and got straight to work then afterwards cleaned up to the point the house looked the same as when they had arrived. The windows look great and I can see through them unlike my old ones. I've already recommended Brock to my parents who were equally pleased.

    Answer from pro:

    Hi, Malcolm! Thank you for the 10-star feedback. We appreciate your trust in our company, and are thrilled to hear of your satisfaction with your window & entry door improvement project. We're glad you found our team to be friendly & professional from beginning to completion. We truly appreciate your recommendation, Malcolm. We hope to have the opportunity of working with you again into the future. All the best, Brock Doors & Windows Ltd.

    Reply created 17 Sep 2020
  • Review from Cathy Zampino
    Rating: 5 out of 5
    Review left on 17 Sep 2020

    4 door sliding patio doors

    I was in touch with Brock just as the Pandemic lock down started, They were able to give me a quote to replace our patio sliding doors with photographs and when things opened up were able to come by and validate the measurements from the outside. The price was very competetive with other quotes and the installation was well done. We had a small issue with the screens, but they promptly sent someone out to review and adjust. All employees observed proper covid protocol when they were at our home. We are thrilled with our new doors!

    Answer from pro:

    Hi, Cathy! Thank you for contributing this feedback. We're happy to hear that although the pandemic caused uncertainty and disruption, that our method of business continuity was effective in ensuring your project was able to proceed as planned. We truly appreciate your review & trust in our company. We wish you all the best & would like to extend our thanks. Kind regards, Brock Doors & Windows Ltd.

    Reply created 17 Sep 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2020

    New windows and Patio doors

    Just had all windows and sliding patio doors replaced. Every step of the process was exceptional. Bill our sales person came out and provided suggestions for colors that would completely update the look of our home and we couldn't be more pleased with the results. The installers Mike and Ryan were true professionals, efficient and left as though they had never been here other than the great and updated look of our home. Highly recommend.

    Answer from pro:

    Hi, Rob! Thank you for choosing Brock Doors & Windows for your patio door & windows replacement project. We're thrilled to hear that Bill provided some exceptional suggestions to modernize your home, and that Mike & Ryan were tidy and efficient during your installation process. We appreciate your recommendation immensely! All the best, Brock Doors & Windows Ltd.

    Reply created 17 Sep 2020
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 14 Sep 2020

    Window replacement

    We recently had some windows replaced on our home and received excellent service from our sales rep Bill, who was informative, knowledgeable and friendly as well other staff we encountered who were also helpful and the installers and people who measured were all excellent and would recommend Brock to anyone that is considering doing their windows.

    Answer from pro:

    Hi there, Thank you for the 10-star feedback! We're thrilled to hear you had an exceptional experience with Bill and other team members along the way. We appreciate your recommendation immensely, and hope to have the opportunity of working with you again on any future window and door renovations. We will be passing this along to Bill, as we know he'll be ecstatic to see another great client review. Kind regards, Brock Doors & Windows Ltd.

    Reply created 15 Sep 2020
  • Review from Customer of Brock Doors & Windows Ltd.
    Rating: 5 out of 5
    Review left on 12 Sep 2020

    Storm Door

    I ordered a storm door from Brock - selected the style - received a quotation immediately - placed a deposit - the door was professionally installed by Brock technician and I am very happy with it - neighbour has commented on how attractive it looks

    Answer from pro:

    Hi there, Thank you for choosing Brock for your storm door project. We're thrilled to hear that everything from consultation to completion went exceptionally well and that not only are you pleased with the outcome, but neighbours and onlookers alike. Kind regards, Brock Doors & Windows Ltd.

    Reply created 15 Sep 2020
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