Marie Cabrera
Eaves Cleaning
Answer from pro:
"TRUST" is something we believe is lacking in the world. Thank you for highlighting a quality we strive to adhere to.
Reply created 10 Aug 2017Toronto Clear View Window Cleaning, Inc.
"TRUST" is something we believe is lacking in the world. Thank you for highlighting a quality we strive to adhere to.
Reply created 10 Aug 2017Discussed pricing issue with homeowner who claims others will do the same quality work for 1/2 the price. I explained how very, very few window cleaning companies are WSIB compliant and have liability insurance, which has a dramatic impact the price for services rendered considering a portion goes to cover those costs of doing business. Explained the importance of only working with companies that protect the homeowner, however, a copy of the emailed response to us was, "I really don't care about policy I just care what I have to pay and you are too expensive for me". It is unfortunate that a rating is being based on price. We KNOW our work is top notch and we've built our client list of thousands over the past 30 years due to the quality of work. Unfortunately, there are times that operating legally and according to Provincial laws is a detriment due to being forced to charge more. While most people prefer to work with ethical companies, a few feel price supercedes the law. The most ironic part of all is that this person didn't pay his invoice since he feels the price was too high. We hope this owner eventually finds what he is looking for and satisfies his free service desires.
Reply created 5 Jul 2017Thank you for taking the time to post a review. We know your time is valuable and it means a lot when people like you let others know of their experience.
Reply created 19 Jun 2017Thank you Allison!!! Hope you too will be a lifelong customer.
Reply created 16 Jun 2017Thanks for the review. Considering you did not rate the service as a 10, I must assume that something was not fully to your expectations? Please do let us know and we'd be more than willing to right the wrong.
Reply created 15 Jun 2017Thank you, Sara, for allowing the privilege of servicing your cleaning needs and for giving us the opportunity of cleaning your windows!
Reply created 2 May 2017Do not hesitate to contact us back if you have any issues whatsoever. We are here to make you happy. We expect to soon have a New and Improved website with what we expect will be the most advance instant quote system in the business for the public to receive what they want without having to have an onsite visit.
Reply created 21 Apr 2017Not sure who you are, but although it seems everything was great based on your review, the star rating was just shy of perfect. Would love to know what could have been done to earn a perfect score.
Reply created 20 Apr 2017