AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2018

    Excellent Service, Start to Finish, Nick Parkin

    Nick Parkin was on time, explained what he was going to do, did it, took photos for me. He was able to tell me exactly what was going on w squirrel invasion, top of house, fixed the situation expertly, returned two days later in v cold, windy conditions to re-check. Assured me that squirrels were not now gaining access to the inside of my home because of the metal mesh and trap door he had installed. Nick is personable, efficient. I cannot thank him enough. I have been a client for years, and would only ask for help from this group. Love that Nick is so in to "animal psychology"!

    Answer from pro:

    Hi, I cannot thank you enough for your detailed description of how your particular job unfolded. You described perfectly how we carry out the entire removal process. Nick was extremely proud to have read your complimentary review of his service. Thanks again. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 19 Mar 2018
  • Review from leojz jaciw-zurakowsky
    Rating: 5 out of 5
    Review left on 28 Feb 2018

    Wildlife removal (Red Squirrel) from attic and further protection of possible exterior entry points. Also included a follow-up visit to ensure no squirrel activity and installation of permanent screening

    Brad was Phenomenal. He arrived when promised. His quote was competitive and he had all the WSIB / Insurance information available to provide confidence that he and the company are reputable. Further when I asked Brad for a favour to clear out some vines overgrown in the gutter he did it for no charge and then DELIGHTED me with a little bit EXTRA. I can't say enough positive things about the experience. Thanks to Brad and the company for helping take care of this matter.

    Answer from pro:

    Hi Leojz, thank you so much for your incredible compliment and review. I was impressed that you requested to see our WSIB insurance coverage. It is extremely important for homeowners to ensure that the companies they hire have adequate insurance before proceeding with the work. It was truly a pleasure to have met you and to have had the opportunity to humanely solve your red squirrel problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 6 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Feb 2018

    Garage squirrel removal

    The work was done quickly. Any concerns or questions I had, I was able to call and ask the specialists. The technician called me before beginning the work.

    Answer from pro:

    Hello Fraizh, thank you so much for taking the time to write a great review about our technician as well as our office specialists. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 1 Mar 2018
  • Review from John
    Rating: 5 out of 5
    Review left on 25 Feb 2018

    squirrel

    I had a squirrel in my main floor ceiling that was trapped and couldn’t get out Family Day. I called the only company open that day to find out what I was dealing with. I’ve never had to deal with something like this before. This joke of a company (pest o kill) insisted it was a mouse or rat that I told them was growling at me. They sent a guy who came looking for an ant problem. I contacted AAA Wildlife the next day and they told me what to do and what to expect and how to handle the situation. Trusted them right off the bat because they were honest and professional over the phone. Will use them for all future dealings with wildlife etc. In th home.

    Answer from pro:

    Hello John, I would like to thank you for the kind review about our company. Being professional and honest are two of many key aspects that our company ensures we provide in order to give our customers the best possible service. Thank you for any future referrals you may provide us with. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 1 Mar 2018
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 2 Feb 2018

    Possible squirrels in attic

    Nick did an excellent job! He asked good questions to determine the possible nature of the problem, then did a detailed inspection of the roof, looking for an entry point. He took pictures to show us what he had found, and answered my questions patiently and completely. He willingly shared his expertise so that we could make an informed decision on next steps. There was no pressure: he took the time to discuss various options. I would highly recommend this company without hesitation.

    Answer from pro:

    Hi Verified Private User, thank you for mentioning that "there was no pressure". There is often apprehension of pressured sales when a service person arrives at your home. That is definitely not our approach. As you indicated in your review we discuss the options and leave the decision to the homeowner. Thank you for complimenting Nick and for allowing us to humanely solve your wildlife problem. Brad Gates

    Reply created 2 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2018

    Squirrel Removal

    A very prompt, effective and courteous service. Very dedicated to the job and requirements and also very thoughtful in explaining process and they came back to check in and make it all right. Very well pleased!!!

    Answer from pro:

    Hi notthedavidmiles, I really appreciate your concise and very complimentary review. Thank you for letting Gates Wildlife humanely solve your wildlife problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 22 Jan 2018
  • Review from Jan McCartney
    Rating: 5 out of 5
    Review left on 11 Jan 2018

    Squirrel entry on mansard roof

    Just before Christmas 2017 (and the big freeze), my neighbour wondered if a squirrel was doing damage to my mansard roof. Wildlife is abundant in Bloor West Village, and Gates had installed protective mesh on my roof and wall vents some years ago (referred to me by Toronto Wildlife Centre). I follow them on Facebook and see what black and red squirrels can get up to. This time, it looked as though a black squirrel had created an opening at the vulnerable junction of the electrical stack and my mansard roof. I could hear it scrambling above my front bay window where it seemed to have a cozy nest. Before engaging my roofing company (Roofworks), I called Gates to make sure we could get the squirrel out, especially before breeding season and to avoid water damage. Nick responded right away (in the depths of the cold freeze and the holiday season!) and installed a mesh cage around the stack, with a one-way door, baited with peanut butter, to encourage the squirrel to exit. The following week, Nick checked back and verified that the squirrel appeared to have left the building. As we are now into a rainy period and the repair has been done, peace of mind is priceless, especially knowing that no animal was harmed in the process. Although the neighbours tell me that one little squirrel is very annoyed right now. Both of my experiences with Gates have been great - friendly, knowledgeable, timely and effective - and I wouldn't hesitate to recommend them to anyone wishing to co-exist peacefully with the wildlife in their neighbourhood.

    Answer from pro:

    Hi JM, I love the detail you present in your review, it truly puts the reader in the picture. You touched on two very important aspects; getting the squirrels out before breeding season and avoiding water damage. Removing wildlife before their breeding season is less costly and locating babies can involve cutting into walls. Also, closing the point of entry before water damage occurs will prevent mold from growing and costly drywall repairs. I also like the fact that you mentioned "to co-exist peacefully with the wildlife", which is exactly what we aim to accomplish. There will always be wildlife in the city and our objective is to create harmony between humans and the wildlife. Thanks for your great review! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 15 Jan 2018
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 5 Jan 2018

    Squirrel problem on roof

    I live in Toronto and having animals invade your property is a way of life. Because of this, I've dealt with many animal removal companies and this is the first one to get it right. Service, expertise, and professionalism are all top notch with them. We had a squirrel issue on our house and one of the technicians, Blake, was terrific. He showed up (in -20C weather - good on ya, Blake!) and helped alleviate my concerns around what the squirrels were doing, having gone up on our roof to investigate. Gave me such HUGE peace of mind - without hesitation I'll call these guys again for any animal issue and recommend them to anyone.

    Answer from pro:

    Hi Private User, WOW! What an amazing review! Thank you very much for your amazing endorsement of my company. I love your comment, "Service, expertise, and professionalism are all top notch with them". These are the 3 qualities that what we strive for, day in and day out and your words confirm that we are accomplishing what we set out to do! Thank you for complimenting Blake and for any future referrals you may send our way.FYI, I read your review during last Wednesday's meeting and Blake was beaming, you made his day and mine. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 14 Jan 2018
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 7 Dec 2017

    Dead animal smell issue

    It was a pleasure having Justin come by on the very same day we called. He was polite, friendly, respectful and professional. At times, there was a terrible smell coming through the wall into the 2nd floor washroom we were renovating. We had already ripped up the floor sometime before and cleaned up an old mice nest in a joist floor bay and spray foamed the hole going through the exterior wall sheathing where it seemed the mice had been entering. The foul smell also persisted for a while outside at the adjoining lower roof soffit. Earlier this year, a red squirrel had made its way through the adjoining lower roof vent. It came and went for a while making all sorts of noise until, one day, we saw it going through the vent and it saw us staring at it. Well, Justin went onto the roof, removed the old vent, took a video inside the attic and a picture of the compromised vent and even removed the roof soffit. There were some remains of a mouse in the soffit. Most everything looked alright in the attic. The roof vent was replaced with a new metal one and fortified with heavy gauge wire mesh. We were impressed by the work done and the advice that was given. Good to have such a valuable service available just a phone call away.

    Answer from pro:

    Hi Private User, thank you for writing such a detailed review of your situation and experience with my technician Justin. I am glad Justin was able to get to the bottom of your odour situation. Sometimes determining where a dead animal smell is originating from can be tricky. Smells can travel in mysterious ways inside a house and sometimes are detected far away from where the animal has died. Locating the origin often requires a fair bit of detective work from an experienced technician. Thank you also for your kind words about Justin. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 8 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2017

    Protection of solar panels on roof from squirrels

    Squirrels were building a nest under our solar panels. Chris from Gates Wildlife Control came,took a look at the problem, cleared the nest and put up protective screens around all of the solar panels and vents on our roof the same day. The work was excellently done. Chris was courteous and very professional. Thank you.

    Answer from pro:

    Hello Ellen, I appreciate you taking the time to write a review about our service and for complimenting Chris. Thank you so much! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 17 Nov 2017
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