AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from pty
    Rating: 4 out of 5
    Review left on 2 May 2018

    Squirrel removal

    Called Gates to remove sparrow's nest found in exterior insulbrick wall, was quoted $275 for the job. When worker arrived, we noticed the nest had been overrun by squirrel. Got a new quote for squirrel removal, had to install a one way door. Came back several days later to seal hole with piece of alum sheet metal. All's good, squirrel gone, paid more than i expected. Other than that, very satisfied.

    Answer from pro:

    Hi pty, I am sorry to hear that you feel that you paid more than expected but I would like to explain why. When you had originally called our office you were quoted on solving a bird problem, however when we arrived squirrels had moved in. Because bird removal jobs are easier and take less time to solve than squirrel jobs, we therefore quote less for birds than squirrels. Therefore based on our on site inspection the price was adjusted to reflect the cost to remove squirrels. I apologize if this was not fully explained to you. I am happy to hear that you were "very satisfied" with our service. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 27 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2018

    Birds removed

    I had my roof changed by a known roofing company last summer. Unfortunately they did not do as good of a job as expected and missed few things including leaving cracks open between joints. So comes this spring and birds go inside the attic through the gap left open by the roofing company. I called the AAA Gates Wildlife and they sent Justin to come and take a look the next day. Justin was very friendly and seemed very knowledgeable. He inspected the problem and suggested beside the birds there might be a squirrel in the attic as well. That meant I had to pay $100 more than the quote I had gotten for the removal of the birds. Even though I had not visually seen a Squirrel getting in the attic through the gap, I trusted Justin since he seemed to know his stuff and I did not want to risk having a squirrel in my attic just to save $100. He covered the gaps with a metal chain link barrier. Justin precisely determined where the bird's nest was, opened the soffits right under the nest, and took all the nest out. He then nicely put the soffits back and screwed them in place. He also left a one day door so anything inside would be able to come out but not the other way around. Few days later he came back, removed the one day door and finished the work by also installing a metal chain link barrier where the one way door was. The only concern I had was that small mice and insects like bees can still get in to the attic through chain link holes and nest in there. I was going to go on the roof myself and seal the hole with spray foam, however after texting Justin he said he will come to seal the gap.

    Answer from pro:

    Hi Galactica, thank you for taking the time to thoroughly explain your experience with my company and for explaining how Justin took good care of your concern. Thank you for allowing us to humanely solve your wildlife problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 27 May 2018
  • Review from Simon B.
    Rating: 5 out of 5
    Review left on 12 Apr 2018

    Great service and price

    My daughter called me to say she was hearing some noise in the attic. I called AAA Gates and they said because they were so busy, they could only come in a couple of days. I said that was ok, but they called back 30 minutes later to say that they had finished up some work early and would come over right away. Blake showed up within the hour, gave me a free quote and explained exactly how he would do the work. I was a little surprised at how detailed it was but felt immediately confident that the work would be done right. I agreed to the quote and he completed the work removing 5 baby raccoons and installing the one way door to get the mother out. The babies were placed in a heated box to wait for the mother to come and retrieve them. I did not realize that they would be treated with such care. He then proceeded to repair the damage the raccoon had done to the roof. I could not have been more pleased with the quality of the work done. I'm sure they can't always complete the work within 4 hours of the first call being made, but I was sure lucky this time.

    Answer from pro:

    Hi Simon B., thank you for clarifying that we "can't always complete the work within 4 hours of the first call"....although I wish we could provide that level of response for all our customers. I also appreciate that you clearly outlined how we solved your issue with a mother raccoon and 5 babies and that we "treated (them) with such care". It will certainly help other potential customers understand how we operate. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 17 Apr 2018
  • Review from K McLeod
    Rating: 5 out of 5
    Review left on 10 Apr 2018

    Raccoon Removal

    We had a family of raccoons living in our attic, specifically in our bedroom closet. Peter arrived on time and clearly outlined the criteria for his assessment. He was very professional, courteous and thoroughly explained the whole process to us answering all our questions. Within an hour he removed 4 baby raccoons, closed off all our vents and the plan for a safe and humane family reunification was underway. I would strongly recommend this company and congratulations on an excellent job Peter- we appreciate it. The McLeod family.

    Answer from pro:

    Hi K McLeod, I love how you managed to explain the entire process from beginning to end in 4 sentences. Thank you for complimenting Peter on a job well done and for any future referrals you may send our way. I will definitely be reading your review at our next morning meeting. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 17 Apr 2018
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 31 Mar 2018

    Bird Problem

    We had birds roosting on various peaks on our roof which was becoming a real nuisance. Justin was knowledgeable, professional and fast. I definitely would recommend if you have a wildlife issue.

    Answer from pro:

    Hi Private User, thank you for complimenting Justin on a job well done. We really appreciate the opportunity to assist you in solving your bird problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 7 Apr 2018
  • Review from Ab
    Rating: 5 out of 5
    Review left on 28 Mar 2018

    Squirrel nest (removal and reintroduction to mother)

    Was very satisfied with this company’s work. The squirrel nest was located in my drywall. The infants were safely removed and taken care of. The entrance hole was properly closed and drilled. The drywall was neatly covered with sheet metal for reinforcement until further repair. Very happy that the animals were unharmed and given back to their mother as well as having the wall damage and problem areas tended to and fixed.

    Answer from pro:

    Hi renee.thurairatnam, I enjoyed your interest in wanting to observe the process of removing the new born squirrels from your wall. I like it when my customers show concern for their wild neighbours even though they have caused damage. Homeowners need to understand that wildlife are only doing what comes naturally and they do not intentionally mean to damage property. Thank you for your understanding and for your excellent review! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 7 Apr 2018
  • Review from Appleby College, Oakville, ON
    Rating: 5 out of 5
    Review left on 28 Mar 2018

    Wildlife Control

    We hired Gates Wildlife Control to humanely relocate a coyote den located on campus adjacent to a well used walking trail, staff residences, and administrative offices. The coyotes were successfully relocated within approximately 2 weeks from bringing on Gates. Service was excellent. The field technician was informative and communicated all steps along the way. This took quite a few site visits to continually encourage the animals to relocate from their home. I would highly recommend Gates Wildlife Control.

    Answer from pro:

    Hi Appleby C., I would like to thank the College for showing such concern and compassion for the coyotes. Your desire to have the coyotes encouraged to relocate to a more suitable den site is commendable. Seeing the coyotes as neighbours is certainly refreshing when most don't want them around at all. Thank you for your patience and for allowing us to humanely solve your coyote situation. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 7 Apr 2018
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 28 Mar 2018

    Raccoons in the attic

    We recently moved into a home that had been vacant for over a month and raccoons had moved into the attic. Brad and team were very knowledgeable about what needed to be done to clear the attic. They also installed steel meshes on access points on the roof to prevent raccoons from returning into the attic. They were quick, thorough and very professional.

    Answer from pro:

    Hi Private User, I love your use of the phrase "clear the attic". That perfectly sums up what we do. I will definitely begin to use that when explaining our services to our customers. "We guarantee that we will clear the attic of all critters", I like the sound of that. Thank you for taking the time to write such a great review. I hope you and your family enjoy your new home. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 7 Apr 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Mar 2018

    Removal of raccoons

    Peter was absolutely amazing. A quick turn around time. So professional, knowledgeable and turned an unpleasant issue into a non-issue. He walked me through step by step of the "how's " and thoroughly answered all my questions. Efficient, friendly and reasonable price. I would highly recommend AAA Gates Wildlife removal to friends, family. Im old school and giving a 10 out of 10 positive review says it all.

    Answer from pro:

    Hi TG, your review says it all. You touched on all the qualities we strive to deliver on each and every job. Thank you for your wonderful review and for your extremely kind words regarding Peter's service. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 22 Mar 2018
  • Review from John de van der Schueren
    Rating: 5 out of 5
    Review left on 14 Mar 2018

    Racoon removal in attic

    Arrived promptly. Was made aware of cost right away. Friendly and courteous. Showed pictures of finished work.

    Answer from pro:

    Hi Johndvds, thank you for your concise and complimentary review. I appreciated it.. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016, 2017 & 2018.

    Reply created 19 Mar 2018
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