AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2017

    Skunk removal

    Brad was very helpful and accomadating to help get a skunk out from under my front step. His technician Chris did a great job , cleaned up after the job and gave us some helpful hints to try and get rid of the animal .

    Answer from pro:

    Hi Rbrown, thank you for your review and for complimenting Chris. Thank you also for allowing us to humanely solve your skunk problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 26 Feb 2017
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 21 Feb 2017

    Wildlife (raccoon) control

    Boris did a great job of ridding my attic of unwanted raccoons. Service was prompt and professional. I would definitely use AAA Gates Wildlife again if the need arose.

    Answer from pro:

    Hi Randi, thank you for your review and for complimenting Boris on a job well done. I have always stressed to my staff that they treat our customers exactly how they would like to be treated and therefore strive for a 10 out of 10 review. If there was something you feel Boris could have done differently to have achieved a rating of 10 from you, please let me know. I am always looking to improve our service to our customers. You can email me directly at bradgates@gateswildlifecontrol.com. Thanks again. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 24 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2017

    Wildlife removal.

    We had a squirrel taking up residence in our attic. AAA Gates were very professional in the way they solved the problem for us. They installed a one-way door on one of our roof vents to allow the squirrel to safely exit but not return. They also protected the other roof vents so the squirrel couldn't simply move to the next vent. AAA Gates, called a day ahead to co firm the appointment, arrived on time, the specialist was very polite and knowledgeable. He did an excellent job quickly with the minimum of haste to the house owner. In short, they did all the small things right starting from our 1st phone call to them.

    Answer from pro:

    Hi tag, I love your comment "they did the small things right starting from our 1st phone call". In one sentence you summed up what we are all about. We truly care, starting from how we treat our customers to how we deal with the animals we remove. I also like the fact that you understand how a squirrels' brain works. Protecting all your roof vents, not just the one they damaged, will provide you a long term solution to your wildlife problem. Thank you for your excellent review!! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 24 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2017

    Wildlife removal, pest control

    They were prompt, on time, and did quick work. Obviously without harming the animal (squirrel).

    Answer from pro:

    Hi joelikonomou, I appreciate you mentioning that we were prompt and on time. Also, thank you for your review and for mentioning that we were humane to the animals. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 21 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2017

    Checking for wildlife in my attic

    Vwcause my roof and soffits were difficult to access, a local pest control company recommended Gate Wildlife. My experience with them was excellent start to finish from my first telephone contact to meeting with Nick on-site. Nick was excellent. He told me what my problem was (no traps necessary as it turned out)and offered preventative tips going forward. I would recommend them to anyone with a wildlife problem.

    Answer from pro:

    Hi Catherine, it is nice to hear that even our competitors are recommending our services. Having been in business for over 33 year, there are very few situations where we cannot access the problem and offer a solution. Thank you for your praise of Nick. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 21 Feb 2017
  • Review from Ailise Byrne
    Rating: 5 out of 5
    Review left on 17 Feb 2017

    Removed Some Unwanted Guests

    Professional, quickly, and informed. If you want to get the job done quickly and permanently - go with Gates. We knew that we had birds nesting in the eaves/soffits of our house but eventually discovered one day that a family of squirrels had moved in and booted the birds out. We were referred by locals to AAA Gates and they came within a day or two and took a look at the issues (entry points etc.) after speaking to us about where we believed they were getting in. A one-way trap was installed and all other possible exits were blocked off with heavy gauge tight metal mesh. We're more than happy with the service we were provided and haven't had any issues in our attic/roof since. Highly recommended!

    Answer from pro:

    Hi Ailise, I love your statement, "go with Gates", it is certainly catchy! Thank you for explaining how your job unfolded and for recommending our service to other potential HomeStars customers. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 21 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2017

    Humane animal remove (racoon in attic)

    The technician, Chris, show up on time and was extremely polite and thoroughly professional. He assessed our situation and made recommendations that we followed. We were impressed with him and would use AAA Gates again in the future.

    Answer from pro:

    Hi bmeacock, hopefully you won't require our services in the future but if you do we will be happy to assist. Thank you for your review and for complimenting Chris on his "extremely polite and thoroughly professional" service. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 21 Feb 2017
  • Review from Sue and Chris
    Rating: 5 out of 5
    Review left on 13 Feb 2017

    Mice in the Attic, Burlington!

    I would like to recommend Gates Wildlife Control, for being a very professional and ethical company; delivering effective results, in a short period of time! Within 2 days of my first call (Dec 2016), Chris Mueller, Senior Wildlife Technician came to my home. Chris was incredibly personable, professional and extremely knowledgeable. Shortly after determining where the mice were coming into my home, Chris promptly went to work screening the roof vents, sealing the points of entry and setting traps. The communication with Chris was great, he kept me in the loop through the entire process and within 4 visits (6 weeks max), our mouse problem was solved!! Thank you Chris and Gates Wildlife, I am a very appreciative customer!!

    Answer from pro:

    Hi Sue and Chris, this is the first time someone has started their review with "I would like to recommend Gates Wildlife Control...." Most wait until the end of the review, I like your style. I also like how you detailed your dealings with Chris and explained what it was that made you such an "appreciative customer". Thank you so much for taking the time to write such a wonderful review and for praising Chris on a job well done. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 14 Feb 2017
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 10 Feb 2017

    Squirrel removal

    Boris the technician was personable and professional. He took the time to explain the process and provide the service as described and contracted. The anxiety of the squirrels in the eaves was quickly relieved by Boris' calm and thorough approach to the situation. I have no hesitation in recommending Gates Wildlife Removal for their speedy response and professional manner. I wish to express a special thank you to Boris for his excellent service, and his courtesy and respect to me and my property. He is a credit to his employer!

    Answer from pro:

    Hi Private User, Wow! I love your choice of words, "provide the service as described and contracted". As a homeowner you should expect that the service promised is delivered precisely as it was explained and written on the contract. Unfortunately, that isn't always the case these days. We pride ourselves in making sure our promises are delivered. Thank you for your kind words regarding Boris' excellent service. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 13 Feb 2017
  • Review from Susan Buckley
    Rating: 5 out of 5
    Review left on 10 Feb 2017

    Removal of squirrels from our roof and a raccoon sleeping under our sun room

    The workman that came was very professional and knowledgable. I would highly recommend AAA Gates Wildlife Control.

    Answer from pro:

    Hi Susan, mentioning that our technician was "very professional and knowledgeable" is a huge compliment in my eyes. Thank you for your review and any future referrals you send our way. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015, 2016 & 2017.

    Reply created 13 Feb 2017
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